Caitlin Burns
Tallahassee,FL
Summary
Dynamic LCSW with a proven track record at A Time to Change Counseling Center, LLC, enhancing patient well-being through evidence-based practices, empathetic listening and building practical coping strategies. Skilled in trauma interventions, treatment planning and psycho education. I foster strong therapeutic relationships, achieving high rates of client progress while maintaining meticulous documentation and promoting multicultural competence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Psychotherapist
A Time to Change Counseling Center, LLC
11.2019 - Current
- Documented patient information, treatment plans, and patient responses.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Provided clients with recommendations to community resources.
- Documented client progress in confidential files.
- Provided crisis intervention services when needed, effectively addressing acute emotional distress and preventing harm to self or others.
- Enhanced patient well-being by utilizing evidence-based therapeutic approaches in individual sessions.
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
- Guided patients through exploration of personal trauma, resulting in significant emotional healing.
- Achieved high rates of patient progress, utilizing empathetic listening and evidence-based practices.
- Maintained detailed clinical records and documentation, ensuring accurate tracking of client progress and adherence to legal requirements.
- Mentored junior therapists, enhancing quality of care provided by clinic.
- Utilized mindfulness techniques during sessions to help clients develop greater self-awareness and coping skills for managing stressors.
- Engaged in continuous professional development to stay abreast of latest psychotherapy techniques and theories.
- Utilized teletherapy platforms to extend services to remote or immobile patients, broadening clinic's reach.
- Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
Counselor
Capstone Center
10.2017 - 11.2019
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Utilized EMDR to assist clients in reprocessing traumatic experiences and reduce subjective distress.
- Used psycho education, CBT and solution-focused therapy to guide clients through life transitions due to loss and bereavement.
Bereavement Services Manager
Big Bend Hospice
09.2017 - 10.2019
- Coordinated cross-departmental efforts to address complex client and community issues, facilitating better communication and collaboration between teams.
- Mentored/managed bereavement team members, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Developed and maintained positive relationships with clients and community partners to build rapport and trust.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Continuously reviewed service offerings to identify areas for improvement or expansion based on market trends or customer feedback.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
Youth Bereavement Services Coordinator/Counselor
Big Bend Hospice
01.2006 - 09.2017
- Entered data, generated reports, and produced tracking documents.
- Enhanced client and community partner satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Plan and facilitate grief support groups in local schools and community agencies, coordinating 8 to 12, 8 week groups annually.
- Developed and implemented grief education presentations for students and professionals.
- Planning and implementation of annual bereavement camps for children and teens (30-35 participants each camp). Included the training and supervision on 15-20 volunteers bi-annually.
- Coordination, planning and facilitation of monthly expect something more grief support groups for children, teens and parents.
- Provide crisis support to community schools and agencies as needed. May include breaking the news to youth, staffing a “safe-room” and providing support and education to school/agency staff.
- Provided individual grief counseling to individual children, teens and adults.
- Maintain timely and HIPPA compliant documentation for all services.
Education
Master of Science - Social Work
Florida State University
Tallahassee, FL08-2004
Bachelor of Science - Social Work
Florida State University
Tallahassee, FL05-2003
Skills
- Confidential records
- Anxiety management
- Patient documentation
- Suicide risk assessment
- Developing relationships with diverse popualtions
- Multicultural competence
- Depression treatment
- Crisis intervention
- Grief counseling
- Empathy development
- Building rapport
- Treatment Planning
- Bipolar disorder treatment
- Facilitating counseling sessions
- Group therapy facilitation
- Psychoeducation delivery
- Self-care promotion
- Teamwork and collaboration
- Problem-solving
- Consultations
- Excellent communication
- Organizational skills
- Attention to detail
- Adaptability and flexibility
- Self motivation
- Active listening
- Effective communication
- Reliability
- Individual counseling
- Professionalism
- Interpersonal skills
- Relationship building
- Cognitive behavioral therapy
Certification
- Licensed Clinical Social Worker, SW 10743
- Trained EMDR Practitioner, EMDR Institute, Inc.
- Trained in Flash Technique
Timeline
Psychotherapist
A Time to Change Counseling Center, LLC
11.2019 - Current
Counselor
Capstone Center
10.2017 - 11.2019
Bereavement Services Manager
Big Bend Hospice
09.2017 - 10.2019
Youth Bereavement Services Coordinator/Counselor
Big Bend Hospice
01.2006 - 09.2017
Master of Science - Social Work
Florida State University
Bachelor of Science - Social Work
Florida State University