Caitlin Decker
Longview,TX
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
13
13
years of professional experience
Work History
Preschool Teacher
Alpine Christain Academy
Longview, TX
04.2024 - Current
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
- Utilized technology such as computers and tablets in the classroom setting.
- Encouraged critical thinking skills through problem solving activities.
- Attended professional development workshops to stay current on educational trends.
- Organized educational materials and resources to create an engaging learning environment.
- Collaborated with fellow teachers on various projects related to curriculum design and implementation.
- Developed lesson plans that incorporated creative teaching techniques.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
Lead Preschool Teacher
Jordan Country Day School
Longview, TX
01.2022 - 03.2024
- Encouraged positive behavior through positive reinforcement techniques such as praise and rewards.
- Maintained accurate records of attendance, grades, assessments and other important information pertaining to each student.
- Planned and implemented developmentally appropriate activities to meet the physical, emotional, intellectual and social needs of children.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Collaborated with other teachers to plan special events such as field trips or holiday parties.
- Ensured compliance with all state regulations related to preschool education standards.
- Provided guidance counseling services when necessary in order to help students resolve conflicts or personal issues.
- Monitored classroom supplies inventory levels and ordered new items as needed.
- Organized and maintained a safe learning environment for children, including supervision of indoor and outdoor playtime.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
Receptionist
Bauman & Smith, PLC
Tyler, TX
07.2021 - 01.2024
- Developed filing protocols for new projects and tasks.
- Removed outdated records in accordance with retention policies.
- Organized existing files to ensure accurate storage of records.
- Verified accuracy of data entered into computer databases or spreadsheets.
- Sorted incoming mail, faxes, emails, and other documents for processing.
- Scanned paper documents into the system to create digital copies.
- Maintained an updated list of archived materials for easy retrieval.
- Created folders and subfolders to arrange documents systematically.
- Ensured that all files were properly labeled and stored securely.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Filed motions with courts electronically or via hard copy.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Drafted correspondence to clients and other attorneys.
- Provided administrative support such as answering phones or scheduling appointments.
- Maintained calendars for upcoming court dates or deadlines related to cases.
Bank Teller
Texas Bank & Trust
Longview, TX
11.2014 - 02.2021
- Maintained accurate records of all financial transactions.
- Provided assistance to other tellers during peak business hours as needed.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Maintained confidentiality of bank records, transactions and customer information.
Customer Service Manager
Walmart
Longview, TX
02.2012 - 10.2014
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
- Evaluated and authenticated returns, exchanges and voids.
- Ensured accuracy of all transactions by verifying prices, quantities, discounts.
- Resolved discrepancies between sales floor and register information quickly.
- Balanced the daily tills at end of shift and prepared bank deposits for pick up.
Education
Associate of Applied Science -
Kilgore College
Kilgore, TX05-2026
High School Diploma -
Gilmer High School
Gilmer, TX05-2011
Skills
- File Management
- Administrative Support
- Scheduling
- Office Management
- Bookkeeping
- Clerical Support
- Data Entry
Timeline
Preschool Teacher
Alpine Christain Academy
04.2024 - Current
Lead Preschool Teacher
Jordan Country Day School
01.2022 - 03.2024
Receptionist
Bauman & Smith, PLC
07.2021 - 01.2024
Bank Teller
Texas Bank & Trust
11.2014 - 02.2021
Customer Service Manager
Walmart
02.2012 - 10.2014
Associate of Applied Science -
Kilgore College
High School Diploma -
Gilmer High School
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