Caitlin DeSchepper
Mesa,CO
Summary
Dynamic and detail-oriented professional with a proven track record in managing diverse responsibilities, including data entry, scheduling, writing, and editing. Recognized for exceptional accuracy and clear communication skills, consistently delivering high-quality results. A proactive approach fosters success in remote roles that require independence and reliability, contributing to team goals while maintaining a strong focus on individual tasks. Committed to continuous improvement and adaptability in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Driver
Starpoint Logistics
Grand Junction, CO
04.2025 - Current
- Delivered packages and goods to customers in a timely and efficient manner
- Adhered to all traffic laws and regulations while operating company vehicles
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Received multiple commendations from customers for exceptional service
- Followed established safety protocols for loading/unloading packages or goods from the vehicle
Ski Patroller
Powderhorn Mountain Resort
Mesa, CO
11.2023 - Current
- Responded promptly to emergency calls in a calm and efficient manner while adhering to safety guidelines at all times
- Communicated effectively with patients, their families, and bystanders to provide reassurance and gather relevant medical history information
- Provided emergency medical care to patients in accordance with established protocols and procedures
- Conducted regular inspections of equipment ensuring functionality readiness for any potential emergencies
- Demonstrated excellent problem-solving skills by quickly assessing complex situations and making critical decisions under pressure
Resident Assistant
Roaring Fork Senior Living
Glenwood Springs, CO
05.2024 - 04.2025
- Provided compassionate and personalized care to elderly clients, ensuring their physical and emotional well-being
- Created a safe environment by implementing fall prevention strategies and maintaining a clutter-free living space
- Demonstrated empathy towards individuals experiencing physical or mental health challenges
- Aided in mobility assistance techniques such as transferring from bed/chair/wheelchair using appropriate equipment
- Implemented behavior management strategies for individuals with cognitive impairments or behavioral issues
Assistant General Manager
Goldfish Swim School
American Fork, UT
11.2022 - 09.2023
- Assisted in overseeing daily operations of the company, including managing staff, coordinating schedules, and ensuring efficient workflow
- Collaborated with the general manager to develop and implement strategic plans to improve business performance and achieve organizational goals
- Played a key role in recruiting, training, and mentoring new employees to ensure a high-performing team
- Conducted regular performance evaluations of staff members to provide constructive feedback for professional development purposes
- Coordinated marketing efforts with the marketing department to promote services effectively within the community
Pool Supervisor
Red Ledges
Heber City, UT
06.2018 - 07.2022
- Managed day-to-day operations of the pool, restaurant, and golf course comfort stations
- Oversaw a staff of around thirty pool attendants
- Handled any questions or concerns of the members
Ski Instructor
Deer Valley
Park City, UT
12.2017 - 04.2022
- Developed and delivered engaging lesson plans to a diverse group of students
- Provided individualized instruction and support to students with special needs or learning difficulties
- Communicated regularly with parents/guardians regarding their child's progress
- Developed positive relationships with students by demonstrating care, respect, and empathy
- Planned lessons around a strict schedule and variable weather conditions
General Laborer
DeSchepper Farm Supply
Wyatt, IN
12.2012 - 09.2017
- Performed a variety of physical labor tasks, including lifting heavy objects, operating machinery, and using hand tools
- Maintained cleanliness and organization of work area to ensure a safe and efficient working environment
- Assisted with the setup and breakdown of equipment for construction projects
- Loaded and unloaded materials onto trucks or other vehicles for transportation to job sites
- Maintained a positive attitude and strong work ethic while working in various weather conditions
Travel Agent
Elite Travel
Plymouth, IN
05.2017 - 08.2017
- Provided personalized travel recommendations and itineraries to clients based on their preferences, budget, and desired destinations
- Booked flights, hotels, rental cars, and other travel accommodations for clients using various reservation systems
- Arranged group tours or corporate trips including transportation logistics, accommodation bookings, and activity planning
- Handled customer inquiries regarding travel plans, changes or cancellations with professionalism and efficiency
- Collaborated with airlines, hotels, tour operators, and other travel suppliers to negotiate competitive rates and secure exclusive perks for clients
Ski Instructor
Swiss Valley
Jones, MI
01.2016 - 03.2016
- Instructed customers on proper safety measures
- Taught large groups composed of all ages
- Interacted with individuals to ensure they received the instruction they personally required
Education
Certification - Travel and Tourism
The Travel Academy
Eagan, MN06.2016
Some College - Anthropology
Indiana University South Bend
South Bend, IN04.2015
Skills
- First aid
- Leadership
- Account management
- Sales
- Customer service
- Caregiving
- Teaching
- Management
- Front Desk
Certification
- CPR Certification
- First Aid Certification
Timeline
Delivery Driver
Starpoint Logistics
04.2025 - Current
Resident Assistant
Roaring Fork Senior Living
05.2024 - 04.2025
Ski Patroller
Powderhorn Mountain Resort
11.2023 - Current
Assistant General Manager
Goldfish Swim School
11.2022 - 09.2023
Pool Supervisor
Red Ledges
06.2018 - 07.2022
Ski Instructor
Deer Valley
12.2017 - 04.2022
Travel Agent
Elite Travel
05.2017 - 08.2017
Ski Instructor
Swiss Valley
01.2016 - 03.2016
General Laborer
DeSchepper Farm Supply
12.2012 - 09.2017
Certification - Travel and Tourism
The Travel Academy
Some College - Anthropology
Indiana University South Bend