David Chiminello
Taunton,MA
Summary
Detail-oriented and compassionate professional with a diverse background in mental health support, customer service, and team leadership, now transitioning into the healthcare field. Recently completed Medical Assistant and Phlebotomy training, equipped with skills in electronic health records (EHR), patient scheduling, and medical ethics. Demonstrates a strong commitment to patient care, safety procedures, and effective communication. Adept at managing medical records, conducting vital signs assessments, and adhering to OSHA/CDC safety regulations. Eager to leverage healthcare knowledge and previous experience to contribute to a dynamic healthcare team.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Papa Gino’s
Taunton, USA
08.2018 - Current
- Deliver hot, fresh pizzas and other menu items to customers within designated time frames, consistently achieving a 98% on-time delivery rate
- Maintain a strong knowledge of the local area and optimize delivery routes, reducing travel time and fuel consumption by 10%
- Provide friendly and courteous customer service at every delivery, ensuring customer satisfaction and resolving any delivery issues promptly
- Manage cash and card transactions accurately, balancing daily sales totals and handling customer payments efficiently
Mental Health Technician
Pembroke Hospital
Pembroke, USA
10.2016 - 10.2019
- Provided compassionate care and support to patients with mental health conditions, assisting with daily activities and ensuring a safe environment
- Monitored and documented patient behavior, vital signs, and emotional well-being, reporting any significant changes to the clinical team
- Assisted in implementing individualized treatment plans under the supervision of licensed clinicians, facilitating group therapy sessions and recreational activities
- Maintained compliance with hospital policies and procedures, including infection control, safety protocols, and patient confidentiality regulations
Mail Carrier
U.S. Postal Service
Plymouth, USA
06.2017 - 03.2018
- Delivered mail, packages, and important documents to residential and business addresses on an assigned route, ensuring timely and accurate delivery
- Managed and organized daily mail loads, sorting and preparing items for delivery to maximize efficiency and reduce time on the route
- Provided exceptional customer service by answering questions, addressing concerns, and assisting with mail-related issues, enhancing customer satisfaction
- Maintained detailed records of deliveries, pickups, and any undeliverable items, ensuring accurate documentation and compliance with USPS regulations
Manager/Supervisor
Flash Fitness
Norwell, USA
10.2011 - 02.2016
- Led a team of fitness professionals and support staff, ensuring smooth daily operations and a positive member experience in a high-traffic fitness center
- Developed and implemented sales strategies that increased membership by 20% over a six-month period, driving revenue growth
- Monitored facility maintenance, equipment, and cleanliness, ensuring a safe and welcoming environment for all members and guests
- Conducted regular staff training sessions on customer service, safety protocols, and new fitness programs, fostering a culture of continuous improvement and excellence
- Assisted with marketing, and nutrition, opening and closing procedures, as well as, implementing any ideas to improve any relevant subjects to the studio and the results of clients and sales
Education
Course graduate - Medical Assistant and Phlebotomy
U.S. Career Institute
Fort Collins, CO01.2024
Skills
- Electronic health records (EHR)
- Patient scheduling
- Professional conduct (HIPAA, Joint Commission standards)
- Medical records management
- Safety procedures
- Medical ethics
- Effective communication (patients/coworkers)
- Medical terminology
- First Aid
- Human anatomy and physiology
- OSHA/CDC safety regulations
- Healthcare professional ethical and legal issues
- First Aid Procedures
- Vital Signs
- Blood Testing
- Special Collections
- Safety in Health Care
- Medical Equipment and Supplies
- Laboratory Tests and Processes
- Time management
- Customer service
- Safety compliance
- Problem solving
- Effective communication
- Team collaboration
- Record keeping
- Organizational skills
- Adaptability
- Communication skills
- Contactless deliveries
- Documentation
- Customer relationships
- Task prioritization
- Customer interaction
Certificates And Licenses
- CPR Certification, 06/16, 06/18
- First Aid Certification, 06/15, 06/17
Timeline
Delivery Driver
Papa Gino’s
08.2018 - Current
Mail Carrier
U.S. Postal Service
06.2017 - 03.2018
Mental Health Technician
Pembroke Hospital
10.2016 - 10.2019
Manager/Supervisor
Flash Fitness
10.2011 - 02.2016
Course graduate - Medical Assistant and Phlebotomy
U.S. Career Institute
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