Caitlin Foust
Santa Rosa,CA
Summary
Dynamic professional with a proven track record in workplace safety and verbal communication, demonstrated during tenure at Praetorian. Excelled in maintaining secure environments and fostering customer loyalty across roles. Skilled in event security and ID verification, ensuring operational excellence and enhancing customer experiences without compromising safety.
Offering reliable and alert presence, ready to learn and develop in security-focused environment. Contributes to understanding importance of safety protocols and operational procedures. Ready to use and develop observational skills and communication abilities in Security guard role.
Overview
3
3
years of professional experience
Work History
Security Guard
Praetorian
08.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Work as on call event staff
Sales Associate
Spirit Halloween LLC
08.2022 - 11.2024
- Maintained a clean, safe, and organized store environment for the comfort of customers and employees alike.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Assisted in the setup and teardown of the store, ensuring efficient transitions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Guest Services Associate
Poppy Bank Epicenter
11.2022 - 01.2023
- Facilitated guest services and hosted events to ensure a welcoming and enjoyable experience.
- Assisted guests with navigating arcade attractions, ensuring a positive experience.
- Directed children to their party suites and managed the distribution of food, beverages, and desserts.
Customer Service
Cold Stone Creamery
05.2022 - 11.2022
- Provided excellent customer service by serving ice cream and managing cash transactions.
- Performed comprehensive closing tasks, including sweeping, mopping, and washing dishes, to maintain store cleanliness.
- Processed a large number of to-go orders with accuracy.
Sales Associate
Slick Bridge (Thizz Clothing)
12.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Tagged and priced merchandise accurately to ensure readiness for the sales floor.
- Performed routine cleaning tasks to maintain a tidy and welcoming store environment.
Education
High School Diploma -
Pivot Charter School
Santa Rosa, CA05-2022
Skills
- Verbal and written communication
- Workplace safety
- Punctuality
- English fluency
- Reliability
- Event security
Timeline
Security Guard
Praetorian
08.2023 - Current
Guest Services Associate
Poppy Bank Epicenter
11.2022 - 01.2023
Sales Associate
Spirit Halloween LLC
08.2022 - 11.2024
Customer Service
Cold Stone Creamery
05.2022 - 11.2022
Sales Associate
Slick Bridge (Thizz Clothing)
12.2021 - 03.2022
High School Diploma -
Pivot Charter School
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