Caitlin Franklin
Aberdeen,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.
Overview
2
2
years of professional experience
Work History
21st Century Program Staff Member
YMCA Of Greater Cincinnati
11.2023 - Current
- Enhanced program effectiveness by identifying areas for improvement and implementing strategic changes.
- Developed strong working relationships with stakeholders, leading to increased collaboration and program success.
- Assisted site coordinator with program and activity scheduling and administrative duties.
- Worked directly with behaviorally and academically challenged elementary students to improve cognitive, behavioral, and social-emotional growth.
- Streamlined processes through the introduction of new software tools and innovative solutions.
Assistant Manager
Maysville Taxi Cab
01.2022 - 11.2023
- Answered phone calls 24 hours a day to schedule medical and personal taxi rides for clients in Northern Kentucky and Southern Ohio.
- Calculated mileage and cost of rides, input data, provided accounting assistance, and assisted the owner in daily operations.
- Communication skills were key in this position.
- Collaborated with the owner to develop strategic plans for business growth and improvement.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
MBA - Human Resources
Purdue University Global
West Lafayette, IN06.2026
Bachelor of Science - Psychology in Addictions
Purdue University Global
West Lafayette, IN03.2024
Skills
- Partnership Building
- Budgeting and finance
- Written Communication
- Document Management
- Project Management
- Budget Administration
- Project Planning
- Decision-Making
- Interpersonal Communication
- Effective Communication
- Task Prioritization
- Reliability
Timeline
21st Century Program Staff Member
YMCA Of Greater Cincinnati
11.2023 - Current
Assistant Manager
Maysville Taxi Cab
01.2022 - 11.2023
MBA - Human Resources
Purdue University Global
Bachelor of Science - Psychology in Addictions
Purdue University Global
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