Summary
Overview
Work History
Education
Skills
Volunteer work at the Biddeford Food Pantry, and Camp Sunshine
Timeline
Generic

Caitlin Gamblin

Biddeford,Maine

Summary

Ambitious server offering five years of experience delivering modern and classic service to people of all ages. Conversational and energetic with expertise in fostering customer loyalty to drive revenue. Skilled in taking and placing orders and achieving good results with every service.

Overview

7
7
years of professional experience

Work History

Stylist

Levi Strauss
11.2022 - Current
  • Greet customers and offer assistance for increased customer satisfaction.
  • Provide product price information to customers.
  • Manage customer relations through communication and helpful interactions.
  • Identify customer needs and wants to enhance customer experiences and boost sales.
  • Maintain relationships with customers to maximize sales opportunities.
  • Create solutions for customers to satisfy specific needs, quality, and budget.
  • Develop and implement strategies to increase customer satisfaction and engagement.
  • Stock merchandise, clearly label items, and arrange them according to size or color.
  • Answer customer questions about products and services, help locate merchandise, and promote key items.
  • Engage in friendly conversations with customers to better uncover individual needs.
  • Manage efficient cash register operations.
  • Volunteer for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Offer online promotions

Server

Texas Roadhouse
01.2019 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with the POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Food running
  • Manged money
  • Taking and placing orders
  • Upselling menu items

Cashier

Centerplate (Funtown Splashtown USA)
05.2016 - 06.2019
  • Operated cash register for cash, check, and credit card transactions accurately.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • Stocked, tagged, and displayed merchandise as required.
  • Worked closely with the shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Upsold additional products and services to customers, increasing revenue.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Served ice cream
  • Served fast food
  • Served soft drinks
  • Made and served smoothies

Education

High School Diploma -

Thornton Academy Upper School
Saco, ME
06.2019

Skills

  • Excellent Communication
  • Creative Thinking
  • Customer Service
  • Relationship Building
  • Attention to Detail
  • Product Knowledge
  • Teamwork and Collaboration

Volunteer work at the Biddeford Food Pantry, and Camp Sunshine

Packing meals for the less fortunate at the food pantry and ensuring they have food for themselves and their families one day a week. When I volunteer at Camp Sunshine, I help clean up camp to help prepare for the summer. I clean outside and do a lot of landscaping so the camp is clean and organized for the kids in the summer.  I also donate to Camp Sunshine every chance I get. 



Timeline

Stylist

Levi Strauss
11.2022 - Current

Server

Texas Roadhouse
01.2019 - 09.2023

Cashier

Centerplate (Funtown Splashtown USA)
05.2016 - 06.2019

High School Diploma -

Thornton Academy Upper School

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Caitlin Gamblin