Lusine Danayan
Burbank,CA
Summary
Successfully balanced a 3.2 GPA with 15+ hours of work weekly by managing time effectively and staying organized. Volunteered at local churches and youth groups, mentoring and tutoring younger students willingly. Recognized for reliability, leadership, and strong interpersonal skills through consistent work and community involvement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Stylist
Lane Bryant
09.2023 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Processed payments, entering sales in register for prompt customer service.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
- Organized successful in-store events to promote new product lines and engage potential clients.
- Collaborated with fellow stylists to create visually appealing store displays that attracted customers and showcased merchandise effectively.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Sales Associate
Loft Inc.
09.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Associate - Political Science
Glendale Community College
Glendale, CASkills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Creative thinking
- Teamwork and collaboration
- Excellent communication
- Relationship building
- Fashion knowledge
- Oral communication
- Appointment scheduling
- Client communication
- Workload management
- Good judgment and decision making
- Critical thinking
- Report writing
- FLUENT IN LANGUAGE
- Conflict resolution
- Work prioritization
Certification
FESA- Public Saftey Academy
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
Stylist
Lane Bryant
09.2023 - Current
Sales Associate
Loft Inc.
09.2022 - 08.2023
FESA- Public Saftey Academy
Associate - Political Science
Glendale Community College
Similar Profiles
Miranda BrewerMiranda Brewer
Multi - Store Manager at Lane BryantMulti - Store Manager at Lane Bryant
Shawn PlonaShawn Plona
Store Manager at Lane BryantStore Manager at Lane Bryant
Cherrele LindsayCherrele Lindsay
Part-Time Sales Lead at Lane BryantPart-Time Sales Lead at Lane Bryant