Caitlin Garcia
Feng Cha
Spring,TX
3
years of professional experience
Versatile and adaptive individual with a background in hospitality and coaching. Known for strong problem-solving abilities and effective communication skills, contributing to positive customer interactions and team dynamics.
Work History
Barista/Cashier/Cook
6 Months- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Assisted in inventory management, ensuring adequate stock levels for daily operations.
- Trained new baristas on beverage preparation techniques and customer interaction protocols.
Coaching Assistant
5 Months- Fostered positive relationships with athletes, promoting teamwork and communication skills.
- Facilitated group coaching sessions and provided individual coaching support.
- Collaborated with other coaching staff to share best practices, fostering a culture of continuous improvement within the sports program.
Guest Service Representative
4 Months- Handled order processing efficiently, utilizing point-of-sale systems effectively.
- Delivered exceptional customer service, ensuring positive experiences for all guests.
- Resolved customer inquiries and concerns promptly, enhancing satisfaction levels.
Education
BBA
MBA - Executive Communication & Collaboration
Skills
Attention to detail
Time management
Team collaboration
Team player
Problem-solving
Adaptive and creative
Timeline
Barista/Cashier/Cook
Feng Cha
03.2024 - 09.2024Read More
Coaching Assistant
Texas Strike Force
03.2023 - 08.2023Read More
Guest Service Representative
Nothing Bundt Cakes
07.2021 - 11.2021Read More
Sam Houston State University
MBA from Executive Communication & Collaboration
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Sam Houston State University
BBA
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