Ren Nash
David's Delicatessen & Coffee
East Lansing
5
years of professional experience
Dynamic barista and cook with extensive experience at David's Delicatessen & Coffee, known for delivering exceptional customer service and efficiently managing POS systems. Skilled in staff training and workflow optimization, with a commitment to food safety and quality. Experienced in inventory control and creating custom orders to surpass customer expectations. Proficient in preparing and serving specialty coffee beverages, utilizing excellent customer service skills to improve the guest experience. Possesses a strong knowledge of coffee brewing techniques, inventory management, and maintaining a hygienic workspace.
Work History
Barista/Cashier/Cook
5 Years 5 Months- Prepared espresso beverages, brewed coffee, and tea drinks with consistent quality and presentation.
- Operated POS system, processed cash and card payments, and balanced register transactions accurately.
- Maintained clean workstations, sanitized equipment, and followed food safety standards throughout shift.
- Monitored inventory levels, restocked supplies, and communicated shortages to support uninterrupted service.
- Trained new staff on drink recipes, register procedures, and service expectations.
- Streamlined opening and closing routines to improve workflow and reduce service delays.
- Resolved customer inquiries and complaints with accurate, courteous service.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Prepared custom sandwiches, wraps, and deli orders to exact customer specifications.
- Maintained food safety standards by following sanitation, temperature, and cross-contamination procedures.
Education
High School Diploma
- Honoree of Class of 2023 Student Scholar.
- Co-President of Student Senate
- President of New Buffalo's Gender-Sexuality Alliance (GSA) chapter.
Skills
Time management
Exceptional customer service
Adaptive and creative
Espresso machine operation
POS system operation
Bakery equipment operation
Allergen awareness
Food handling safety
Timeline
Barista/Cashier/Cook
David's Delicatessen & Coffee
05.2021 - CurrentRead More
New Buffalo High School
High School Diploma
Read More