Caitlin Gray
Brighton,CO
Summary
Highly-motivated stay at home mom with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Several years experience in management roles with skills that are universal to both adults and children. Looking for a healthy working environment to learn from both big and little minds,
Overview
23
23
years of professional experience
Work History
Nanny
Hannah Warner
06.2020 - 04.2021
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Developed positive relationships with each child by providing nurturing care.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Establishing trust through consistent communication with both parents.
Specialty Clinic Supervisor
Centura Health & Banner Health
11.2013 - 11.2024
- Supervised 35 medical staff in providing quality patient care services and ensured adherence to safety protocols.
- Directed daily operations of clinic, including collaborating with doctors along with medical assistants and front office staff, assigning tasks to staff members, and ensuring compliance with regulations.
- Conducted periodic performance reviews for staff members, identifying areas for improvement and providing guidance on career development opportunities.
- Assisted with resolving conflicts between staff members in a timely manner while upholding professional standards of conduct.
- Participated in regular meetings with senior leadership team members to discuss progress towards organizational goals.
Medical Practice Manager
Front Range Dermatology/Fort Collins Skin Clinic
12.2012 - 11.2013
- Facilitated communication between departments within the organization.
- Communicated with patients with compassion while adhering to HIPPA regulations.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Assisted with scheduling appointments, verifying insurance coverage, collecting co-payments, and updating patient information in the electronic medical records system.
Medical Office Assistant
LL Dermatology/Interim Healthcare/AIFM
01.2010 - 12.2012
- Greeted patients and visitors in a professional and friendly manner.
- Managed medical records using an electronic health record system.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents while adhering to HIPPA guidelines.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Lead of Hospice Unit
Mountain Valley Homecare
12.2008 - 01.2010
- Provided oversight and direction to Hospice clinical staff including Nurse Practitioners, Physicians, Nurses, Social Workers and Chaplains.
- Oversaw the development of educational programs for patients and families regarding end-of-life issues.
- Conducted periodic audits of medical records to ensure compliance with regulatory standards.
- Maintained communication and transparency with patients and their loved ones while answering any questions that may arise.
- Collaborated with the Alzheimer's Association to provide classes for staff treating and families with loved ones diagnosed with this disease,
Miscellaneous
Self-employeed
04.2002 - Current
- Hairstylist- I obtained my Hairstyling license in 2002 and have maintained it to current. I continue this trade as a side gig for family and friends as it is a passion of mine.
- Color Street Stylist- I joined the Color Street team in January 2020 when I fell in love with their products. I continue to run my business as a branch from this company.
- Stay at Home Mom- I left a career I had worked so hard to get to literally from the bottom to the top in November of 2016 to stay home with my 2 boys. I wanted to be the one to raise my boys and see all the milestones. It was a non-negotiable for me and I am beyond thankful for every moment of it.
Education
Hairstylist License from the Colorado Board of Cosmetology and Barbering - Hairstyling
Longs Peak Academy of Hair And Science
Longmont, CO04-2002
High School Diploma -
Loveland High School
Loveland, CO05-2000
Some College (No Degree) -
Front Range Community College
Fort Collins, COSkills
- Listening
- Collaboration with teammates, always a team player
- Ability to multitask
- Ability to work well in a stressful environment
- Friendly and approachable
- Quick learner, enjoys receiving feedback both positive and constrictive
Volunteer Work
- 1st grade elementary tutor at Namaqua Elementary School throughout high school. I would work in the classroom tutoring the students struggling in different areas. I worked closely with the teacher and followed her instructions while reporting back to her on each students session.
- Several events for Mountain Valley Hospice. Several walks and runs were attended for awareness. Festival of trees. Funeral committee.
- Victim's Advocate fo the Larimer County Sheriff's Office for 4 years. Responded to the scene of victim's in distress such as unattended deaths, sex assaults (children and adults), domestic violence, or any other crimes that had taken place where a victim was in need of our services. We would provide emotional support and information/services, complete reports so that our lead advocates could follow up with them as needed.
Timeline
Nanny
Hannah Warner
06.2020 - 04.2021
Specialty Clinic Supervisor
Centura Health & Banner Health
11.2013 - 11.2024
Medical Practice Manager
Front Range Dermatology/Fort Collins Skin Clinic
12.2012 - 11.2013
Medical Office Assistant
LL Dermatology/Interim Healthcare/AIFM
01.2010 - 12.2012
Lead of Hospice Unit
Mountain Valley Homecare
12.2008 - 01.2010
Miscellaneous
Self-employeed
04.2002 - Current
Hairstylist License from the Colorado Board of Cosmetology and Barbering - Hairstyling
Longs Peak Academy of Hair And Science
High School Diploma -
Loveland High School
Some College (No Degree) -
Front Range Community College
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