Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Personal Information
Work Preference
Timeline
Generic
Caitlin Hall
Open To Work

Caitlin Hall

Yorkville

Summary

Bartending and Serving are a true passion. One must love what they do to want to give 100%. I love to bartend and serve. With bartending I love getting to know people I just don't look at it as a job because to me it is so much more than that.

Experienced bartender with a strong background in event management and customer service, adept at creating engaging environments for guests during various events. Successfully developed promotional materials and organized event calendars to enhance guest engagement and foot traffic. Demonstrated effective multitasking abilities by managing multiple drink orders while ensuring compliance with liquor laws and maintaining cleanliness of the bar area. Trained junior staff on service standards and safety procedures, contributing to improved team performance and operational efficiency.

This industry is a passion, a true to the heart enjoyable experience as their may be good days or hard complicated events or easy its what keeps you on your toes and those special moments over time or the special people you get to meet and be a part of the regular day to them or a part of a big event or just a once in a time meet that may leave a huge imprint on your heart. Few facts about myself are I absolutely love to make fun creative drinks, Crack a beer, poor a good Ole jack and coke but I personally don't drink. I am a very creative a driven individual who puts my all into everything I do even if its mopping the floor. I love to smile and enjoy learning about others I feel like teamwork no matter what your position is, we'll is extremely important as everyone should feel important and a part of the work environment thru years I have observed ans noticed that the way we treat others reflects on the way others may care to do the job at hand and if everyone feels good and wants to come to work than others and especially customers/guests can feel that energy. I make it a personal priority to everyday make sure I give atleast 4 compliments a day. To a stranger, an employee etc. Employees need to hear what good they are doing not just the wrong so they can. Keep a positive outlook on one's work environment. The biggest thing I learned all these years in the industry is if everyone is enjoying what they do and feel part of a team the easier it is for people to want to help out other areas more, work together more, and give a great energy that guests can truly see and enjoy and it keeps your turn over lower. To some it is just a job, to myself it is a passion and a always to strive to do better, be better and work harder.

Overview

23
23
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Event Bartender

The Venue
Yorkville
06.2016 - Current
  • Head bartender for all events ranging from Weddings, celebration of life, baptism, showers, car shows, reunion, fair etc.
  • Work fast paced yet efficient
  • Created all flyers for events
  • Developed a calender with every event, fundraiser, specials for guests that was hung thru building and also made magnets to help draw in foot traffic.
  • Make sure pours are accurate and we are following all liquor law mandates
  • Clean, presentable environment
  • Trained and mentored junior bartenders, fostering skills development and promoting best practices for service efficiency.
  • Kept track of inventory levels and placed orders when necessary.
  • Demonstrated excellent multitasking skills by efficiently managing multiple requests at once.
  • Trained new staff members on proper safety procedures for handling alcohol.
  • Engaged guests in conversation while mixing drinks to create a friendly atmosphere at the bar area.
  • Monitored guest consumption of alcohol to prevent over-serving or underage drinking.
  • Maintained cleanliness of bar area, including stocking and restocking supplies.
  • Communicated clearly with other bartenders, servers, managers, security personnel. to ensure smooth operations during events.

Bartender/Server/ Event Bartender

Whitetail Ridge Golf Club
Yorkville
03.2022 - 07.2025
  • Worked and help open the new golf dome that recently opened as bartender/server. Also helped create specials for the week and helped book entertainment.
  • Provided exceptional customer service by efficiently managing drink orders, resulting in increased customer satisfaction and repeat business.
  • Collaborated with event coordinators to set up and execute successful private functions, contributing to memorable guest experiences.
  • Trained and mentored new staff on cocktail preparation techniques and service standards, improving team efficiency and service quality.
  • All Events I would bartend for between the golf course and the farm location and the golf dome.
  • Duties include set up in timely fashion, go over package, special drinks e.t.c. give the best service possible make sure to smile at all times, engage with guests and make sure you are doing your part on making sure guests are having the best time.
  • Keep bar clean
  • Keep track of inventory
  • Closing duties are done to full capability and make sure you stock cooler for next event, organize coolers, make sure every detail needed to be cleaned is done. Soda gun, floors, drains. I personally liked to stay late and help the banquet pre set for next event, stock glasses, set tables, help wash dishes. Whatever extra hands were needed was happy to help.

Bartender/Head Server/Manager

Tavern on Broadway
Aurora
10.2020 - 04.2024
  • Make sure guest have the best experience and all items bought to table which includes food and drinks are all to standard
  • Make sure that all side duties are fully performed at open and close to make sure shift runs smoothly
  • Make sure guest are happy, feel important and engage in conversation
  • Make sure that all drinks are made consistent and leave bar looking and tasting the best they can
  • Make all server drink tickets in a timely matter
  • Make sure at end of night bar is clean, side work is complete for next day
  • Led a team of servers and bartenders to deliver exceptional customer service, enhancing overall dining experience.
  • Managed inventory levels and ordered supplies to ensure optimal stock levels, minimizing waste and operational costs.
  • Developed and implemented promotional drink specials, driving increased sales and attracting new clientele to the establishment.
  • Oversaw event planning and execution for private parties, ensuring seamless service delivery and guest satisfaction.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Server,Ace Trainer, Event Team, Shift Lead, Barten

Topgolf
Naperville
03.2015 - 06.2021
  • Led a team of servers during high-volume events, ensuring smooth operations and adherence to service standards.
  • Assisted in organizing and executing events, contributing to successful experiences that met client expectations.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Monitored service areas for cleanliness and organization, contributing to a welcoming and well-maintained environment for guests.

Bar Manager/Bartender

The brick lounge
Plano
04.2016 - 10.2020

* Helped find and book music, create open mic, comedy night, different specials for holidays, created fundraisers for important community causes. Helped decorate, set up, tear down.

  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Created signature beverages to increase revenue and patron loyalty.
  • Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
  • Restocked beer and liquor regularly and after special events.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Created promotional materials such as flyers or posters to advertise specials or upcoming events.
  • Trained new employees to perform duties.
  • Greeted customers and provided excellent customer service.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Buyer/Office Assistant/Marketing Graphic Designer

Dekalb Blower, inc.
Yorkville
05.2006 - 07.2018
  • Purchase all materials needed for jobs.
  • Check inventory
  • Bid for best pricing on materials for example steel.
  • Streamlined office operations by implementing organized filing systems, enhancing efficiency in document retrieval and storage.
  • Assisted in inventory management by tracking stock levels, reducing excess inventory and meeting production demands effectively.
  • Led initiatives to improve vendor relationships, optimizing communication and resulting in more favorable terms and conditions.
  • Resolved any discrepancies between purchase orders and actual receipts of goods or services.
  • Worked with suppliers to expedite open purchase orders and shipments in-transit.
  • Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
  • Requested pricing quotes from suppliers to determine best source of supply.
  • Developed relationships with vendors to secure better prices and payment terms.
  • Researched competitors and sourced new vendors.
  • Prepared and presented reports on purchasing activities, savings achieved, and challenges faced to management.
  • Assessed condition of shipped products upon arrival to meet quality standards.
  • Developed marketing materials using graphic design software, enhancing brand visibility and communication strategies across various platforms.
  • Maintained an organized filing system of paper documents and electronic files.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Payroll
  • Created catalogs and imported data
  • Make sure that parts were to the machine shop on time and arrival back to shop on time
  • Set up trucking for delivery of finished items
  • Help create website, took photos for website and catalog.
  • Used programming to knock out background on photos, (at this time it was very time consuming as we did not have the programs and tools that we do now)
  • Learning coding to import photos and information onto website and catalogs
  • Create flyers
  • Create merchandise

Server

Sunrise
03.2003 - 06.2009
  • Set up, run food, server, bar, manage schedule, open restaurant, register, bus tables, nightly clean, customer service, hostess

Education

Associate - Criminal Justice / Business/Purchasing

Waubonsee Community College
Yorkville , Illinois
02.2003 - 02.2006

Skills

  • Computer skills
  • Communication skills
  • Maintaining an organized workspace
  • Restaurant management
  • Food service
  • Cash handling
  • Bartending
  • Upselling
  • Guest services
  • Spirits experience
  • Drink service
  • Warehouse experience
  • Customer service
  • Time management
  • Serving
  • Computer literacy
  • Microsoft office
  • Retail sales
  • Hospitality
  • Receiving
  • Banquet experience
  • Restaurant experience
  • Wine knowledge
  • Serving Experience
  • Host/hostess experience
  • Team management
  • Bussing
  • Fine dining experience
  • Food safety
  • Product demos
  • Basic math
  • POS
  • Event management
  • Mixology techniques
  • Customer engagement
  • Inventory management
  • Event coordination
  • Creative marketing
  • Special event experience
  • Outstanding customer service
  • Strong communication skills
  • Menu development creativity
  • Cash handling proficiency
  • Sales and upselling techniques
  • Multitasking Abilities
  • Proficient in mixology
  • Fast learner
  • Self motivation

Certification

  • Driver's License
  • Food Handler Certificate
  • Bassett, 04/01/28
  • ServSafe

Additional Information

Fully dedicated, hard working, lots of drive to move up in company

Languages

English, Expert

Personal Information

Work Permit: Authorized to work in the US for any employer

Work Preference

Job Search Status

Open to work

Work Type

Part TimeGig Work

Location Preference

On-SiteRemote

Salary Range

$10/hr - $1000/hr

Timeline

Bartender/Server/ Event Bartender

Whitetail Ridge Golf Club
03.2022 - 07.2025

Bartender/Head Server/Manager

Tavern on Broadway
10.2020 - 04.2024

Event Bartender

The Venue
06.2016 - Current

Bar Manager/Bartender

The brick lounge
04.2016 - 10.2020

Server,Ace Trainer, Event Team, Shift Lead, Barten

Topgolf
03.2015 - 06.2021

Buyer/Office Assistant/Marketing Graphic Designer

Dekalb Blower, inc.
05.2006 - 07.2018

Server

Sunrise
03.2003 - 06.2009

Associate - Criminal Justice / Business/Purchasing

Waubonsee Community College
02.2003 - 02.2006
Caitlin Hall