Caitlin Hamm
Lynchburg,VA
Summary
Highly-motivated employee with a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experience stepping into roles and quickly making positive changes to drive success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Accomplished at ensuring students meet educational requirements and talented at advising students on degree-specific programs. A superior grasp of academic advising principles. Strong communication and interpersonal abilities with a flexible schedule.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Barn Manager
National Center for Healthy Veterans at Valor Farm
Altavista, VA
10.2021 - Current
- Developed and implemented barn management strategies to ensure safety of horses and staff.
- Supervised feeding schedules according to individual requirements of each horse.
- Trained and supervised barn workers in animal care procedures, maintenance duties and safety precautions
- Monitored overall health and well-being of equine, as well as inventory for barn care.
- Maintained records of horse health, feed, equipment, medications, and supplies.
Academic Advisor
Liberty University Online
Lynchburg, VA
07.2016 - 07.2021
- Communicated courteously with students by telephone, email, or chat systems.
- Responded promptly to student's inquiries via email or chat systems
- Resolved student's issues in a timely manner.
- Provided academic advisement to students on degree requirements, course selection and university policies.
- Coordinated registration procedures at the beginning of each semester, ensuring that all paperwork was completed accurately.
- Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
- Organized, detailed and able to work well under pressure to meet deadlines.
Circulation Desk Clerk
Dover Free Library
East Dover, Vermont
06.2011 - 09.2012
- Assisted and interact professionally with a wide diversity of patrons
- Performed clerical activities, such as answering phones, sorting mail, filing, typing, word processing, photocopying and mailing
- Maintained library equipment, such as photocopiers, scanners, and computers, and instruct patrons in proper use of such equipment
- Utilized and trained patrons in the use of the library's digital media resources.
Education
Bachelor of Science: Interdisciplinary Studies -
Liberty University Online
05.2019
Associate of Arts: Psychology -
Liberty University Online
05.2019
Skills
- Staff Management
- Employee Coaching and Mentoring
- Managing Operations and Efficiency
- Excellent Verbal and Written Communication
- Microsoft Office Proficient
- Scheduling Coordination
Certification
Equine Assisted Psychotherapy Facilitator, Arenas for Change (ARCH) - 2022
Timeline
Barn Manager
National Center for Healthy Veterans at Valor Farm
10.2021 - Current
Academic Advisor
Liberty University Online
07.2016 - 07.2021
Circulation Desk Clerk
Dover Free Library
06.2011 - 09.2012
Bachelor of Science: Interdisciplinary Studies -
Liberty University Online
Associate of Arts: Psychology -
Liberty University Online
Equine Assisted Psychotherapy Facilitator, Arenas for Change (ARCH) - 2022
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