Caitlin Hoskin
Overgaard,AZ
Summary
Recent graduate with a strong foundation in [Area of study] and practical experience gained through academic projects and internships. Demonstrated ability to work effectively in a team, solve problems, and manage time efficiently. Committed to starting a successful career and making a positive impact on organizational growth with unwavering dedication and determination.
Overview
5
5
years of professional experience
Work History
Social Media Manager
Mogollon Marketing LLC
08.2024 - Current
Account Management
Medline
11.2023 - 04.2024
Customer Support Advocate
Caris Life Sciences
01.2021 - 09.2022
- Answered calls to provide case/test status to oncologists and pathologists
- Answered calls from patients and transfer to correct department
- Managed all inbound/outbound faxes for entire Customer Support department
- Made outbound calls to Pathology offices to obtain specimen send out status to our lab
- Answered calls to provide info about our products, services, store hours, policies and promotions
- Managed customer complaints and rectified issues to complete satisfaction.
Front Desk Associate
Cryoshift Cryotherapy
07.2020 - 12.2020
- Managed check-ins & check-out procedures, appointments and payments
- Trained newly hired employees on front desk procedures.
Front Desk Associate
Massage Envy
07.2019 - 09.2019
- Facilitated front-desk operations for busy high-volume studio
- Answered phone and emails to make appointments and take guest information.
Education
Master of Science - Digital Audience Strategy
Arizona State University
05.2023
BA Mass Communication and Media Studies -
Arizona State University
10.2021
High School Diploma -
Corona Del Sol High School
05.2016
Skills
- Microsoft Office
- Brand Management
- Problem Solving Skills
- Communication Skills
- Time Management
- Conflict Resolution
- Statistics Interpretation
- Money Exchanges
Timeline
Social Media Manager
Mogollon Marketing LLC
08.2024 - Current
Account Management
Medline
11.2023 - 04.2024
Customer Support Advocate
Caris Life Sciences
01.2021 - 09.2022
Front Desk Associate
Cryoshift Cryotherapy
07.2020 - 12.2020
Front Desk Associate
Massage Envy
07.2019 - 09.2019
Master of Science - Digital Audience Strategy
Arizona State University
BA Mass Communication and Media Studies -
Arizona State University
High School Diploma -
Corona Del Sol High School
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