Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Caitlin Jackson

Caitlin Jackson

Palmer,Ak

Summary

Motivated medical administrative professional with 9 years of experience and a proven knowledge of operations management, staff training and development, and workflow prioritization. Aiming to leverage my skills to successfully fill the role at your company. Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience
3
3

Certifications

Work History

DENTAL OFFICE ADMINISTRATION

Aurora Dental Care
03.2021 - Current
  • Prioritize and coordinate dental insurance benefits with frequencies and treatment diagnosed
  • Review and discuss treatment cost estimates
  • Schedule patients for treatment needed.

FRONT OFFICE SUPERVISOR

Wolf Eye Center
09.2017 - 02.2021
  • Audit all upcoming appointments for 5 doctors, to ensure correct scheduling
  • Supervise front office staff and procedures are efficient to assist all Dr's stay on schedule
  • Knowledge of insurance benefits and coding
  • Effective communication when dealing with customer complaints
  • Multitask high phone and customer volume.

FRONT OFFICE/DENTAL ASSISTANT

Valley Dental Clinic
05.2014 - 08.2017
  • Greet, check in and out patients
  • Post all payments, balance end of day, and make deposits
  • Assisting the dentist with dental procedures
  • Ensure the highest level of infection control
  • Operating equipment and monitor.

Education

Nutrition science -

UNIVERSITY OF NORTH ALABAMA, Florence, AL
01.2007

Skills

  • Efficient in Microsoft office, excel and word
  • Trained in Provision and Dentrix software
  • Human Resources
  • Business Administration
  • Administrative Support
  • Customer Engagement
  • Office Administration
  • Office Management
  • Billing and Coding

Certification

  • Certified Executive Assistant
  • Certified Program manager
  • OSHA certified
  • HIPPA certified
  • Certified Personal Service Specialist

References

  • KRIS WYANT, Assistant Manager, Wolf Eye Center, (907) 715-8019, kwyant@wolfeyecenter.com, Former Supervisor
  • EVA GARNESS, Practice Manager, Dr. Crosby, (907) 310-8086, eva@crosbysmiles.com, Former Supervisor
  • BARBARA JOHNSON, Optical Manager, Wolf Eye Center, (907) 631-1789, bjohnson@wolfeyecenter.com, Former Co-worker

Timeline

DENTAL OFFICE ADMINISTRATION - Aurora Dental Care
03.2021 - Current
FRONT OFFICE SUPERVISOR - Wolf Eye Center
09.2017 - 02.2021
FRONT OFFICE/DENTAL ASSISTANT - Valley Dental Clinic
05.2014 - 08.2017
UNIVERSITY OF NORTH ALABAMA - Nutrition science,

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Caitlin Jackson