Caitlin Key
Cookeville,TN
Summary
Demonstrated ability to improve team productivity and patient outcomes through effective collaboration with multi-disciplinary staff. Focus on maintaining accreditation standards while fostering compassionate communication with patients and families.
Overview
11
11
years of professional experience
Work History
Care Manager/Secretary
Volunteer Behavioral Health
Cookeville, TN
06.2021 - 06.2026
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Managed multiple calendars and contacts using computer software.
Babysitter
Megan&Michael Hastings
Cookeville, TN
05.2015 - 05.2026
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
- Helped children complete homework and special assignments daily to support academic performance.
Family Development Specialist
Health Connect America
Algood, TN
05.2021 - 06.2021
- Create safety and treatment plans with clients based on needs.
- Use techniques in order for client to reach goals within a treatment plan by visiting client in home 2 times or more a week.
- Create chart for client in an organized manner and then file in correct area.
- Travel to and from clients homes to prove direct care service within the home.
Server & Hostess
Outback Steakhouse
Cookeville, TN
03.2020 - 03.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Children's Church Teacher
Sand Springs Baptist Church
Monterey, TN
01.2015 - 03.2020
- Created lesson plans aligned with curricula and core church beliefs to enhance children's learning.
- Engaged children in faith through preaching, Bible readings, and group activities.
- Led missions trips to diverse areas, providing support to impoverished populations.
Education
Bachelor of Science - Sociology
Tennessee Technological University
Cookeville, TN05-2021
Skills
- Clinical Documentation
- HIPAA Guidelines
- Patient Advocacy
- Employee Work Scheduling
- Time Management Ability
- Organizational Skills
- Verbal and Written Communication
- Listening Skills
- Professional Demeanor
- Team Player Mentality
Timeline
Care Manager/Secretary
Volunteer Behavioral Health
06.2021 - 06.2026
Family Development Specialist
Health Connect America
05.2021 - 06.2021
Server & Hostess
Outback Steakhouse
03.2020 - 03.2021
Babysitter
Megan&Michael Hastings
05.2015 - 05.2026
Children's Church Teacher
Sand Springs Baptist Church
01.2015 - 03.2020
Bachelor of Science - Sociology
Tennessee Technological University