CAITLIN KOPP
Thornton,Colorado
Summary
High performer demonstrating strong organizational and time management skills. Proven ability to prioritize strategic objectives while executing detailed tasks to improve customer satisfaction and employee retention. Expertise spans high-volume operations, training, logistics, and project management.
Overview
12
12
years of professional experience
Work History
Senior Property Manager
The Connor Group
Denver, CO
04.2023 - Current
- Interim Area Manager during re-alignment in company-4 properties, 1059 apartments
- Managed vendor relationships and contracts for Denver
- Developed and implemented budgets for property expenses and improvements.
- Built maintenance team for entire market, internally promoted five associates
- Reviewed financial statements regularly to ensure profitability of each property under management.
Property Manager
The Connor Group
Denver, Colorado
03.2021 - Current
- Coordinated maintenance requests and ensured timely orders to ensure resolution of issues
- Implemented leasing strategies to attract prospective tenants effectively
- Conducted property inspections to maintain high standards of appearance and safety
- Resolved tenant complaints quickly and effectively while maintaining top customer service score in the company
Store Director
Target
Edgewater, CO
12.2018 - 02.2021
- Successfully led store remodel over five months, adhering to all project deadlines and budgets.
- Analyzed sales trends to inform merchandising strategies.
- Increased sales from $39M to $40M in 2019 despite -3.5% disruption caused by remodel.
- Recruited and trained four new Executive Team Leaders, developing comprehensive training materials.
- Identified and promoted three internal department managers through tailored development plans.
Executive Team Leader, Remodel
Target
Denver, CO
11.2017 - 11.2018
- Remodeled flagship store in Northfield, ranking among top SuperTargets nationwide.
- Executed first next-generation remodel outside Texas.
- Opened small-format urban CityTarget in Downtown Denver, marking first west of Mississippi.
- Collaborated with district Store Directors to navigate significant workload changes.
- Assisted HR in hiring inaugural small-format team in Denver.
- Cultivated relationships with city officials and businesses to integrate Target into downtown culture.
- Achieved all timelines and budgets while exceeding sales projections in both remodels.
- Served as district trainer, providing mentorship through 30/60/90 day plans.
Executive Team Leader,Sales Floor&Guest Experience
Target
Arvada, CO
08.2016 - 11.2017
- Oversaw sales floor operations and enhanced front-end customer experience
- Appointed as district trainer, training and developing 10 Executive Team Leaders
- Trained all 12 district locations on best practices for visual merchandising and product presentation.
- Co-created departmental groups to foster improved communication and engagement throughout the district.
- Collaborated with GVP of food & beverage to implement new training program and standards.
- Developed and promoted three department managers internally; recruited a visual merchandiser externally.
Executive Team Leader, Remodel
Target
, Illinois
05.2016 - 08.2016
- Executed remodeling projects across four stores in central IL meeting budget and time deadlines
- Collaborated with general contractor, vendors, remodel team and store team to streamline project workflows and maintain daily service
Executive Team Leader, Logistics & Human Resources
Target
Bloomington, IL
03.2015 - 05.2016
- Achieved all store-wide payroll and employee retention goals during omni-channel fulfillment and modernization.
- Trained and developed six new Executive Team Leaders in Logistics
- Served as District Volunteer and Intern Captain
Executive Team Leader, Sales Floor
Target
Champaign, IL
06.2013 - 03.2015
- Oversaw volunteer and donation initiatives, increasing community volunteer hours by 200%.
- Trained volunteers across locations as district captain to enhance community engagement.
- Internship program coordinator for district (12 stores/12 interns)
- Oversaw scheduling and staffing, aligning resources with business needs.
- Analyzed sales trends, adapting strategies to meet customer demands and preferences.
- Provided guidance on strategic planning initiatives such as expansion plans or product launches.
Education
Honors Bachelor of Arts - Anthropology and Spanish
Illinois State University
01.2012
Timeline
Senior Property Manager
The Connor Group
04.2023 - Current
Property Manager
The Connor Group
03.2021 - Current
Store Director
Target
12.2018 - 02.2021
Executive Team Leader, Remodel
Target
11.2017 - 11.2018
Executive Team Leader,Sales Floor&Guest Experience
Target
08.2016 - 11.2017
Executive Team Leader, Remodel
Target
05.2016 - 08.2016
Executive Team Leader, Logistics & Human Resources
Target
03.2015 - 05.2016
Executive Team Leader, Sales Floor
Target
06.2013 - 03.2015
Honors Bachelor of Arts - Anthropology and Spanish
Illinois State University
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