Caitlin LaGrone Gragg
Coker,AL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Interventionist
Tuscaloosa County School System
Tuscaloosa, Alabama
10.2025 - Current
- Built relationships with students and guardians through active communication and positive feedback.
- Worked with educators to outline intervention plans, establish goals and develop progress benchmarks.
- Managed student attendance records and maintained accurate data entry.
- Communicated with parents regarding student absences and tardiness issues.
- Placed calls to parents to determine reasons for students' absences, meticulously noting details.
- Tracked data regarding student absences, truancy offenses, and disciplinary actions with daily updates.
Patient Services Coordinator
Children and Teen Dental
Tuscaloosa, Alabama
08.2025 - 10.2025
- Coordinated patient appointments and managed scheduling for dental services.
- Assisted families with insurance verification and benefits inquiries.
- Educated patients on dental procedures and post-treatment care instructions.
School Social Worker
Tuscaloosa One's Place
05.2024 - 06.2025
- Provide crisis intervention to students.
- Complete outside agency referrals
- Provide students with coping, emotional and social skills
Case Manager
The Bridge, Inc.
08.2023 - 04.2024
- PROVIDE CLIENTS AND THEIR FAMILIES WITH CASE MANAGEMENT SERVICES WHEN NEEDED.
Program Liaison
Tuscaloosa County Juvenile Court
12.2022 - 07.2023
- Facilitates communication between the court and multiple programs to help each organization reach a beneficial decision for each juvenile's needs.
Student Intern
Tuscaloosa County Juvenile Court
08.2022 - 12.2022
- Work alongside Juvenile probation officers to advocate for juvenile rehabilitation, observe court proceedings, and counsel with individuals.
Runner
Tuscaloosa Title Company
04.2022 - 08.2022
- File documents, deliver bank deposits, and deliver documents to probate court.
Patient Care Assistant
North River Surgical Center
08.2021 - 03.2022
- Greeting and assisting patients at the front desk.
- Stock supplies in rooms.
- Assist with patients as needed.
Front Desk Receptionist
First Care
02.2021 - 08.2021
- Greet patients.
- Verify insurance and copays of patients.
- Handle cash and card transactions.
- Assist patients and staff as needed.
Front End Worker
Tuscaloosa Drug Company
07.2019 - 02.2021
- Assist customers with confidential medications.
- Handle cash and card transactions.
- Stock inventory.
Education
MASTER OF SOCIAL WORK -
UNIVERSITY OF ALABAMA
BACHELOR OF SOCIAL WORK -
UNIVERSITY OF ALABAMA
ASSOCIATE OF SCIENCE -
BEVILL STATE COMMUNITY COLLEGE
Skills
- Crisis intervention
- Case management
- Active listening
- Conflict resolution
- Team collaboration
- Risk assessment
- Community referrals
- MS office
- Referrals and networking
- Motivational interviewing
References
- Joanne Terrell, Social worker, 205-792-0132
- Brittany Falls, Friend, 205-792-9923
- Melanie Ingle, Chief Juvenile Probation Officer, 205-454-4331
- Celita McCaskill, Former Juvenile Intake Officer, 251-769-6693
Honors And Accomplishments
- Omega Nu Lambda National Honor Society Invitee March 2024
- School of Social Work Diversity Committee August 2023- May 2024
- Social Work Society Board August 2023- May 2024
- Social Work Field Advisory Committee 2022-May 2023
- Social Work Association for Cultural Awareness 2022-May 2023
- Undergraduate Social Work Organization 2021-May 2023
- Bevill State Ambassador 2017-2019
Timeline
Interventionist
Tuscaloosa County School System
10.2025 - Current
Patient Services Coordinator
Children and Teen Dental
08.2025 - 10.2025
School Social Worker
Tuscaloosa One's Place
05.2024 - 06.2025
Case Manager
The Bridge, Inc.
08.2023 - 04.2024
Program Liaison
Tuscaloosa County Juvenile Court
12.2022 - 07.2023
Student Intern
Tuscaloosa County Juvenile Court
08.2022 - 12.2022
Runner
Tuscaloosa Title Company
04.2022 - 08.2022
Patient Care Assistant
North River Surgical Center
08.2021 - 03.2022
Front Desk Receptionist
First Care
02.2021 - 08.2021
Front End Worker
Tuscaloosa Drug Company
07.2019 - 02.2021
MASTER OF SOCIAL WORK -
UNIVERSITY OF ALABAMA
BACHELOR OF SOCIAL WORK -
UNIVERSITY OF ALABAMA
ASSOCIATE OF SCIENCE -
BEVILL STATE COMMUNITY COLLEGE