Jennifer Rolfe
Jamestown
Summary
Dedicated social work professional with a Master's degree, with extensive experience in home-based crisis intervention and advocacy for domestic violence survivors. Successfully developed tailored safety plans and fostered collaboration among community organizations, ensuring comprehensive support for high-risk youth and families.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Interventionist
Recovery Options Made Easy
05.2025 - Current
- Delivered intensive home-based crisis intervention services to support client stability
- Conduct risk assessments and develop safety plans
- Created personalized intervention plans to effectively meet individual client needs
- Coordinated with schools, providers, and community systems to ensure comprehensive care
- Maintain clinical documentation and assist with discharge planning
Case Manager
The Salvation Army
07.2024 - 05.2025
- Conducted safety planning and coordinated housing and legal services to support client stability
- Provided crisis intervention support to clients facing immediate challenges.
- Provided crisis support and advocacy across systems
- Collaborated with community organizations to connect clients with essential services and referrals, enhancing their access to support
- Provided crucial support to survivors of domestic violence and sexual assault to help them navigate resources.
- Educated clients on available resources, programs, and self-advocacy strategies to empower their decision-making
- Maintained thorough documentation of case notes and client interactions accurately.
Community Service Advocate (CSA)
The Salvation Army
01.2024 - 07.2024
- Advocated for clients, delivering crisis intervention support to address immediate needs.
- Supported families in crisis situations, ensuring timely assistance during emergencies.
- Facilitated access for clients to essential services and resources, enhancing their well-being.
- Connected clients with local services to meet their needs.
- Maintained accurate records of client interactions and service referrals.
Assistant Residential Manager 2
The Resource Center
Jamestown
01.2017 - 11.2023
- Supervised staff to enhance quality of residential care
- Implement BSPs and support ADLs
- Ensure compliance, documentation, and leadership support
- Coordinated schedules and activities to optimize resident engagement and staff efficiency
- Assisted in managing daily operations of residential programs.
- Facilitated training and development for new staff to ensure effective integration into programs
Education
Master of Social Work (MSW) -
Nazareth University
New York, NY05-2026
Bachelor of Social Work (BASW) -
Fredonia State
Fredonia, NY05-2024
Associate of Science - Addictions Counseling
Jamestown Community College
Jamestown, NY12-2021
Skills
- Crisis intervention
- Home-based intervention
- Advocacy for survivors
- Trauma-informed care
- Risk Assessment & Safety Planning
- Clinical assessments
- Group facilitation
- Behavioral support plans
- Life Skills Training
- Care coordination
- Family engagement
- Staff leadership
- Data tracking
- Safety planning
- Community advocacy
- Case management
- Crisis intervention
- Risk assessment
- Support services
- Assessments
- Suicide prevention
- Multicultural competence
- Skill building
- Referral coordination
- Psychoeducation
- Professional development
- Leadership
- Family support
- Progress monitoring
- Conflict resolution
Certification
- Certified Nursing Assistant (CNA)
- Personal Care Aide (PCA)
- Direct Support Professional (DSP 3)
- Medication Administration Certified
- CASLDP Leadership Program Certificate
References
Available upon request
Timeline
Interventionist
Recovery Options Made Easy
05.2025 - Current
Case Manager
The Salvation Army
07.2024 - 05.2025
Community Service Advocate (CSA)
The Salvation Army
01.2024 - 07.2024
Assistant Residential Manager 2
The Resource Center
01.2017 - 11.2023
Master of Social Work (MSW) -
Nazareth University
Bachelor of Social Work (BASW) -
Fredonia State
Associate of Science - Addictions Counseling
Jamestown Community College