Active Bass Player
Basic Knowledge of Music Theory
Excellent Childcare Provider
Arts and Creativity
Problem Solver
Mental Health and
Substance Abuse Counseling Student
Caitlin Mae Walters
Evans,GA
Summary
To utilize my interpersonal skills to achieve the goals of a company that focuses primarily on customer experience and satisfaction.
Overview
11
11
years of professional experience
Work History
Childcare Provider
The Leventon Family
01.2022 - Current
- Provided childcare for three children from ages four to eleven.
- Meal preparation, child transportation, coordinated activities and housekeeping.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Operations Specialist - Animal Care
Petco
09.2024 - 05.2025
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
Lessons Manager
Guitar Center
09.2020 - 11.2021
- Schedule lesson appointments for instructors.
- Contact potential students in a timely manner.
- Explain and sell the lesson program to customers.
- Resolve conflicts and complaints from lesson customers and students.
Retail Sales Associate
PetSmart / Zumiez
01.2017 - 10.2018
- Greet customers with energy, a positive attitude, recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
Receptionist
Music Maker
01.2015 - 05.2016
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Hear and resolve complaints from customers or the public.
- Give tours of facility, give information for available programs.
Education
AAS - Mental Health Substance Abuse Counseling
Tarrant County Community College
01.2025
GED -
Tarrant County College
Fort Worth, TX09.2017
Skills
- Customer service oriented
- Quickly build personal rapport
- Strong attention to detail
- Multi-tasking
- Team player and collaborator
- Patience and empathy
- Child supervision
- Hygiene and cleanliness
- Housekeeping abilities
- Lesson plan development
- Reading skills
Hobbies and Interests
- Bass and Guitar
- Acrylic Painting
- Herpetology
- Trail Walks with My Dog
- Yoga
- Marine Biomes
Interests
Timeline
Operations Specialist - Animal Care
Petco
09.2024 - 05.2025
Childcare Provider
The Leventon Family
01.2022 - Current
Lessons Manager
Guitar Center
09.2020 - 11.2021
Retail Sales Associate
PetSmart / Zumiez
01.2017 - 10.2018
Receptionist
Music Maker
01.2015 - 05.2016
AAS - Mental Health Substance Abuse Counseling
Tarrant County Community College
GED -
Tarrant County College
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