Caitlin Mammah

• File Currency Transaction Reports (CTRs) accurately and in a timely manner, as well as other compliance-related reports/documents, ensuring compliance with required deadlines
• Responsible for monitoring alerts as well as high-risk account activity in BSA monitoring software, conducting investigations and taking appropriate steps to address potential money laundering, fraud, and other high-risk activity
• Stays abreast of and ensures compliance with associated laws and regulations related to BSA/AML/OFAC that impact the credit union and provide feedback where appropriate on necessary policy and procedure updates

• Demonstrates proficiency in data entry, contract modification and billing.
• Facilitates regular meetings with stakeholders to review project progress and address any contractual concerns.
• Monitors contract budgets and expenditures, ensuring financial accountability throughout the project lifecycle.
• Coordinates with legal counsel to resolve disputes or clarify contractual language, minimizing liabilities.
• Initiates budget development and contract negotiations, addressing any necessary adjustments or amendments to existing contracts.
• Manages portfolios of contracts for various Clinical Research Units, offering cradle to grave support.
• Manages monthly staff effort on reportable codes, making necessary adjustments as needed.
• Stays abreast of University procedures, policies, and regulations
• Coordinates/assists with with other activities, special reports, and projects as needed

• Reviewed red flag account activity and develop and implement procedures to detect and prevent fraud
• Completed fraud cases in a timely manner ensuring compliance with all applicable state and federal laws/regulations, credit union policies and procedures
• Established and maintained positive working relationships with external law enforcement agencies and financial institutions to support fraud investigations
• Contacted members directly to notify of fraudulent activity and minimize impacts
• Stayed up to date on latest fraud trends in an effort to minimize impact to the credit union and prevent potential losses
• Provided accurate records in a timely manner in response to subpoenas and records requests from various agencies

Monitored and reviewed account activity for abnormal patterns and other suspicious activity, assisted with fraud prevention and loss mitigation, as well as worked Credit Block Notifications and Zelle Fraud cases