Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Websites
Restaurant Experiance
References
Timeline
Generic
Caitlin Mathey

Caitlin Mathey

Kingston,MA

Summary

Energetic fine dining server skillful in hosting group events of several people. Well-versed in table settings required according to event type and assisting guests in making menu choices. Personable fine dining server with in-depth knowledge of menu items, ingredients and wine pairings. Hospitable and welcoming individual offering several years of hands-on experience serving patrons in upscale restaurants. Polished in appropriately setting silverware, glassware and napkins and preparing tableside menu items. Customer-oriented individual possessing excellent memorization and customer service skills. Talented fine dining server with a resourceful and flexible nature in the face of diverse guest needs and changing policies and menu items. Adept at taking on any dining room role without skipping a beat. Looking to offer several years' experience and pursue a challenging new role.

Overview

12
12
years of professional experience

Work History

Sales & Service Engineer

Edwards
Salem , NH
09.2023 - Current
  • Coordinated between sales team members and other departments such as engineering or production to ensure timely delivery of orders placed by customers.
  • Evaluated customer requests for custom modifications or additions to existing products and services offered by the company.
  • Assisted in writing technical specifications, manuals, drawings, schematics, diagrams related to products or services provided by the company.
  • Maintained accurate records of all sales activities including quotes sent, orders received, delivery dates.
  • Performed installation and commissioning of new equipment at customer sites.
  • Provided technical support to customers on troubleshooting, maintenance, and operation of installed equipment.
  • Resolved customer inquiries concerning system operations, product performance, and maintenance schedules.

CEO

Cacejen Inc.
Idyllwild, CA
02.2012 - 08.2023
  • Represented the organization at conferences, events, and networking activities as needed.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.
  • Developed and implemented strategic business plans to increase company profitability.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Reviewed current systems and processes regularly for potential improvements or upgrades.
  • Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
  • Developed strategies for improving customer service standards throughout the company.
  • Directed long-term research initiatives to identify new markets for growth opportunities.
  • Maintained open communication channels between departments to maximize efficiency and productivity.
  • Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.

Education

Bachelor of Science - Anthropology /Enviornmental Education

Western State College of Colorado
Gunnison, CO
05-2000

Skills

  • Event Planning
  • Front Office Management
  • Guest Reception
  • Event preparation
  • Reservation Management
  • Guest Relations
  • Food Preparation
  • Cash Handling
  • Invoicing and Billing
  • Payment Processing
  • Detail Oriented
  • Staff Scheduling
  • Operations Management

Affiliations

  • Volunteered for Various Veterans Organizations, One of which is War Horse Creek.
  • Created a food program for the senior population of the mountain community of Idyllwild, Helping Hearts on the Hill
  • Volunteered at local animal shelter, ARF
  • Board Chair of The SVC , Fundraising Chairman

Languages

Spanish
Limited

Restaurant Experiance

  • Parents owned and operated Sun Tavern 1990-1997
  • My Mother, owner and operated Caitlin's Catering, operated out of Sun Tavern
  • My Mother owner and Operated Corner Bakery and Deli

I grew up in the resturant industry from the time I was a young adolescent to my college years. After college I got away from the resturant industry to focus on my manufacturing career. I have missed the hospitality industry as I really enjoy working with public as well as have a love for culinary craft. I also enjoy organizing and bringing forth special events for those who are celebrating special occasions. It is very rewarding to play such a big a roll in someones special event. 

References

References available upon request.

Timeline

Sales & Service Engineer

Edwards
09.2023 - Current

CEO

Cacejen Inc.
02.2012 - 08.2023

Bachelor of Science - Anthropology /Enviornmental Education

Western State College of Colorado
Caitlin Mathey