Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
Caitlin McCarthy

Caitlin McCarthy

Oak Ridge,NJ

Summary

Network Planning Manager with extensive experience leading teams at UPS to enhance operational efficiency and streamline supply chain processes. Known for delivering measurable improvements in network performance and cost reduction through demand forecasting and data analysis. Awarded the UPS Leadership Excellence Award in 2020 for outstanding leadership in process improvement initiatives.

Overview

12
12
years of professional experience

Work History

Network Planning Manager - Industrial Engineering

United Parcel Service
11.2023 - Current
  • Leading a team of 13 direct reports in daily and long-term facility planning.
  • Develop and implement network plans to optimize performance.
  • Create detailed reports on network planning progress and results.
  • Execute demand forecasting to boost production output.
  • Develop dispatch techniques reflecting process flow interrelations within automated material handling systems.
  • Coordinate cost planning and identify opportunities for cost reduction.
  • Manage asset oversight across the entire network.
  • Conduct work measurement audits with Package Planners to ensure quarterly planning completion.
  • Identify deficiencies in quality, service, and production metrics.
  • Overseeing management of resources and processes, including career development and training initiatives.

Network Planning Supervisor - Industrial Engineering

United Parcel Service
02.2022 - 11.2023
  • Responsible for network planning in 4 shipping facilities.
  • Analyzing current operating plans to determine opportunities for improving process and workflow.
  • Developing work measurement to optimize operating plans.
  • Planning volume and staffing levels to meet corporate production plans.
  • Collaborating with operations leadership to develop process improvement programs by leveraging existing technology.
  • Identifying opportunities for training to improve operational efficiency and effectiveness and coordinating with process writers to create training documents.

Operational Excellence Supervisor - Industrial Engineering

United Parcel Service
02.2017 - 02.2022
  • Analyzing performance metrics to ensure service processes and procedures support organizational objectives.
  • Serving as a training assistant to support Small Package operational performance.
  • Providing recommendations and support to improve performance through internal audits.
  • Developing, building, and managing cross-functional strategic programs to reduce process gaps.

International & Air Recovery Supervisor - Operations

United Parcel Service
04.2013 - 02.2017
  • Responsible for the compliance, development, and productivity of 12 direct reports.
  • Auditing export documentation to ensure compliance with customs guidelines.
  • Customer solutions implementation to ensure compliance with regulatory agencies.

Education

M.B.A. - Marketing

William Paterson University
Wayne, NJ
03.2023

B.S. Business Management - Anthropology

William Paterson University
Wayne, NJ
05.2020

A.S. Business Administration -

County College of Morris
Randolph, NJ
12.2015

Skills

  • Demand planning and forecasting
  • Supply chain optimization
  • Data analysis and reporting
  • Process improvement
  • Cross-functional collaboration
  • Leadership and team management
  • Communication and training
  • Microsoft Office proficiency

Accomplishments

  • 2020 UPS Leadership Excellence Award

References

References available upon request.

Timeline

Network Planning Manager - Industrial Engineering

United Parcel Service
11.2023 - Current

Network Planning Supervisor - Industrial Engineering

United Parcel Service
02.2022 - 11.2023

Operational Excellence Supervisor - Industrial Engineering

United Parcel Service
02.2017 - 02.2022

International & Air Recovery Supervisor - Operations

United Parcel Service
04.2013 - 02.2017

M.B.A. - Marketing

William Paterson University

B.S. Business Management - Anthropology

William Paterson University

A.S. Business Administration -

County College of Morris

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