Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Timeline
RegisteredNurse
Caitlin McCoy

Caitlin McCoy

Folsom,CA

Summary

Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Excited to launch career with Sutter Health. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Temple Coffee
05.2021 - 03.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Front Desk Receptionist

National University
01.2019 - 03.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings for 10 professionals.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member for approximately 30 calls per day.
  • Collected room deposits, fees, and payments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Team Member

Walgreens
04.2017 - 12.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

Associate of Arts - Interdisciplinary Studies: Math And Science

Folsom Lake College
Folsom, CA
05.2024

Skills

  • Adaptive and creative
  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Pharmacology knowledge
  • Pharmaceutical Calculations
  • Drug Classification Knowledge
  • Pharmacy Law Compliance
  • Interpreting and Processing Medication Orders

Certification

  • CPhT - Certified Pharmacy Technician


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementPersonal development programsWork-life balance

Timeline

Barista

Temple Coffee
05.2021 - 03.2024

Front Desk Receptionist

National University
01.2019 - 03.2020

Team Member

Walgreens
04.2017 - 12.2017

Associate of Arts - Interdisciplinary Studies: Math And Science

Folsom Lake College

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Caitlin McCoy