Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin McGriff

Olathe,KS

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Dunkin' Donuts. Proven ability to train and lead teams while fostering positive environments. Adept at multitasking and problem-solving, ensuring quality control and efficiency in fast-paced settings. Committed to creating meaningful connections and delivering outstanding experiences.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Barista

Dunkin' Donuts
12.2023 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Private Nanny

Sonia Johnson
05.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Facilitated relationships with children and parents by developing caring and structured home environments.

Education

No Degree -

Johnson County Community College
Overland Park, KS
05-2026

High School Diploma -

Olathe South High School
Olathe, KS
05-2024

Skills

  • Opening and closing duties
  • Team collaboration
  • Solid problem solver
  • Adaptive and creative
  • Team player
  • Decision-making
  • Time management
  • Cash handling
  • Problem-solving
  • Clear communication
  • Team leadership

Timeline

Barista

Dunkin' Donuts
12.2023 - Current

Private Nanny

Sonia Johnson
05.2022 - Current

No Degree -

Johnson County Community College

High School Diploma -

Olathe South High School