Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
References
Timeline
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Caitlin Moreno

Bulverde,TX

Summary

Caitlin Moreno is a results-driven professional with a proven track record in business development, sales leadership, and cross-functional project management. She excels at driving revenue growth, cultivating client relationships, and delivering data-driven solutions. Caitlin is skilled in identifying business opportunities, analyzing performance metrics, and implementing strategies that consistently exceed goals. Recognized for her exceptional communication, stakeholder management, and process improvement abilities, she brings a strategic and results-oriented approach to every project.

Overview

7
7
years of professional experience

Work History

Assistant General Sales Manager

Beazer Homes
San Antonio, TX
08.2024 - Current
  • Provide leadership across the sales process, including planning, execution, performance tracking, and target achievement.
  • Develop strategies based on market trends, customer insights, and competitor analysis to optimize growth and profitability within assigned communities.
  • Revamped sales techniques, cost strategies, promotional activities, and housing design options to fulfill client requirements and financial aims.
  • Make data-driven decisions on home design, community placement, and sales strategies to drive revenue and align with market demand.
  • Collaborate with cross-functional teams (marketing, operations, finance, and land development) to execute initiatives that support sales goals.
  • Managed buyer negotiations, maintaining strong internal relationships.
  • Guide product and incentive selection to align with market demand and customer preferences.
  • Lead a high-performing team focused on driving sales growth, delivering results, and providing exceptional customer experiences.

Interior Designer

Ethan Allen
San Antonio, TX
07.2023 - 02.2024
  • Achieved a significant increase in sales, surpassing 200%, by offering customized solutions within the initial month.
  • Formed strategic partnerships with high-value clients, enhancing business longevity.
  • Directed comprehensive project management, spanning initial assessment to final implementation with cost efficiency.
  • Drove client decision-making by delivering persuasive presentations on new solutions.

Management and Operations Team Lead

TaskUs
11.2021 - 11.2022
  • Spearheaded national launch of business operations in Mexico and the Philippines, managing a team of 60 agents.
  • Monitored key performance indicators and created performance dashboards utilizing Salesforce and Google Sheets, enhancing client metric visibility.
  • Identified and implemented process improvements, optimizing team efficiency and meeting business goals
  • Cultivated a learning environment for the team, resulting in enhanced leadership capabilities and performance.

New Home Sales Counselor

Pulte Group
10.2017 - 05.2020
  • Enhanced customer satisfaction by customizing mortgage and financing options to unique requirements.
  • Grew professional network by actively pursuing leads via personalized communication and event participation.
  • Delivered engaging sales presentations that highlighted critical product aspects, motivating purchase actions.
  • Increased return business by maintaining regular contact and conducting evaluations after each project.

Education

Associate Degree - English

University of Texas at San Antonio

Skills

  • Business Development & Sales Strategies
  • Customer Relationship Development
  • KPI Monitoring & Reporting
  • Data Analysis & Strategic Planning
  • Project Management Expertise
  • Team Leadership & Development
  • Cross-Functional Collaboration
  • Process Optimization
  • Salesforce Proficiency
  • Power BI Proficiency
  • iCIMS Proficiency
  • Google Sheets Proficiency
  • CRM Systems Proficiency
  • Experienced in Microsoft Office Suite
  • G-Suite Proficiency
  • Process Optimization
  • Data entry
  • Critical Analysis
  • Problem resolution

Accomplishments

  • Delivered 200%+ sales growth at Ethan Allen through client-focused solutions and business development strategies.
  • Successfully managed multi-regional projects for TaskUs, driving operational efficiency and enhancing stakeholder satisfaction.
  • Consistently exceeded sales and performance goals at Pulte Group, fostering client loyalty and repeat business.

Awards

  • Top Interior Designer, Ethan Allen, 06/01/23
  • Top Interior Designer, Ethan Allen, 08/01/23
  • Top Interior Designer, Ethan Allen, 09/01/23
  • Top Team Lead, TaskUs, 10/01/21
  • Top Team Lead, TaskUs, 04/01/22
  • Top Sales Consultant, Pulte Group, 07/01/19

References

References available upon request.

Timeline

Assistant General Sales Manager

Beazer Homes
08.2024 - Current

Interior Designer

Ethan Allen
07.2023 - 02.2024

Management and Operations Team Lead

TaskUs
11.2021 - 11.2022

New Home Sales Counselor

Pulte Group
10.2017 - 05.2020

Associate Degree - English

University of Texas at San Antonio

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