Caitlin Nelson
Chattanooga,TN
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to contribute to team success and achieve positive results. Excited to tackle new challenges and advance organizational objectives with dedication and follow through.
Overview
5
5
years of professional experience
Work History
Registered Behavior Technician
Lighthouse Kids Center for Autism
03.2024 - Current
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Sales Associate
Bath and Body Works, Limited Brands
09.2020 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Front Desk Agent
Marriott
07.2019 - 03.2020
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enforced policies and procedures to increase efficiency.
- Maintained clean and organized front desk areas to uphold polished company image.
Education
Bachelor of Science - Child And Family Studies
University of Tennessee At Chattanooga
Chattanooga, TN05-2023
Skills
- Client engagement
- Social skills development
- Behavior intervention plans
- Critical thinking
- HIPAA requirements
- Multitasking Abilities
- De-escalation techniques
- Teamwork and collaboration
- Reliability
Timeline
Registered Behavior Technician
Lighthouse Kids Center for Autism
03.2024 - Current
Sales Associate
Bath and Body Works, Limited Brands
09.2020 - Current
Front Desk Agent
Marriott
07.2019 - 03.2020
Bachelor of Science - Child And Family Studies
University of Tennessee At Chattanooga
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