Caitlin Nord
Sacramento,CA
Summary
Established leader with extensive experience at the California Department of Health Care Services, excelling in Medi-Cal program integrity. Legislative and governmental affairs expert with a specialty in health policy. Proven track record in leading teams successfully through setting a clear vision, modeling integrity, communicating transparently, and empowering staff through trust and autonomy.
Overview
10
10
years of professional experience
Work History
Supervisor II
Department of Health Care Services
Sacramento, CA
07.2023 - Current
- Manage projects and multi-disciplinary teams on legislative and governmental affairs assignments related to any combination of health program areas.
- Mentor and train staff on the legislative process.
- Advise the Directorate, executive leadership, and program staff on legislative strategy, policy and fiscal analysis, and proposed legislation.
- Oversee lobbying activities on behalf of the Department to members of the legislature and their staff and stakeholders.
- Serve as the liaison for the Department's legislative portfolio to the Governor's Office, California Health and Human Services Agency, and the Department of Finance.
Staff Services Manager I
California Department Of Health Care Services
Sacramento, CA
03.2019 - Current
- Facilitated Medi-Cal policy research, case development, and data analytics.
- Managed multiple Medi-Cal program integrity contracts.
- Provided administrative support and counsel for the Investigations Division and executive management.
- Oversaw the intake, triage and action on all Medi-Cal fraud referrals.
- Collaborated across sections on research and sanctions-related projects.
Associate Governmental Program Analyst
California Department Of Health Care Services
Sacramento, CA
10.2017 - 02.2019
- Served as the Medi-Cal Eligibility Division's Audits and Investigations liaison for cross-division projects.
- Performed Medi-Cal eligibility policy analysis and provided recommendations to senior management on key issues impacting the Medi-Cal Eligibility Division.
- Developed and implemented California's first statutorily mandated Medi-Cal Asset Verification Program.
- Lead analyst overseeing multiple Medi-Cal program integrity contracts.
- Provided Medi-Cal eligibility subject matter expertise to incoming inquires from internal and external partners, local government, stakeholders, and the public.
Staff Services Manager
California State Controller's Office
Sacramento
10.2016 - 09.2017
- Provided property tax subject matter expertise on incoming inquiries from county staff.
- Performed legislative bill analysis and made recommendations to management on potential fiscal and policy impact.
- Reviewed and edited all County Tax Collector's Manuals for grammatical issues, outdated policy information, and clarity.
- Processed Chapter 8 tax sale applications and collaborated with stakeholders on obtaining pertinent documentation.
Education
Master of Public Administration -
University of Southern California
Sacramento, CA05-2023
Graduate Certificate - Public Policy
University of Southern California
Sacramento, CA05-2023
Bachelor of Arts - English
Sacramento State
Sacramento, CA05-2012
Minor - Communication Studies
Sacramento State
Sacramento, CA05-2012
Skills
- Medi-Cal Program Integrity
- Legislative & Governmental Affairs
- Strategic Thinking
- Project Management
- Cross-Sectoral Collaboration
- Interpersonal Communication
- Public Speaking and Group Facilitation
Timeline
Supervisor II
Department of Health Care Services
07.2023 - Current
Staff Services Manager I
California Department Of Health Care Services
03.2019 - Current
Associate Governmental Program Analyst
California Department Of Health Care Services
10.2017 - 02.2019
Staff Services Manager
California State Controller's Office
10.2016 - 09.2017
Master of Public Administration -
University of Southern California
Graduate Certificate - Public Policy
University of Southern California
Bachelor of Arts - English
Sacramento State
Minor - Communication Studies
Sacramento State