Experienced social work professional arranging services, collaborating with families, and providing ongoing counseling and support. Excellent communication, planning and conflict resolution skills. Current MSW, ACSW license.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Social Worker II
Chino Valley Medical Center
Chino, CA
01.2022 - Current
Provide social services to patients in Medsurg/Telemetry/ICU/ED
Direct data collection and assessment of patient condition and stability based on patient status during biopsychosocial assessment
Identify biopsychosocial needs, self-care, spiritual and discharge needs of patient as evidenced in patient medical chart
Provide emotional support, crisis intervention for Pediatrics, Adolescents, Adults, Older Adults and their significant others coping with social and emotional problems;
Provide information and referral; referrals for financial assistance and supportive services to patients and families with problems that are related to hospitalization, illness, disability or trauma.
Completed psychosocial evaluations and needs assessments.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Complete necessary documentation and maintain clinical record for each client during his/her length of stay
Responsible for initial and ongoing reassessment of patient’s condition, stability, and determination of psychosocial needs
Coordinates Goals of Care meetings with patient/next of kin/physicians/etc
Address the needs correlating to the skills of the social work professional
Attends length of stay meeting conducive to patient care
Coordinates and attends ethical multidisciplinary meetings for representation of unfriended patients
Manages a case load that requires comprehensive medical social work duties
Utilize active listening, validation, empathic response, etc in engaging patient's to utilizing patient’s self-determination in correlation w/ professional recommendations regarding discharge planning
Advocate for human rights through asserting patient's needs as determined through clinical assessment
Research/implement necessary policies that correlate w/ the identified population served, and the patient's needs as determined
Review and implement agency/governmental policies/laws, including evidenced based interventions in relation to patient care
Utilize critical thinking in determining appropriate patient related interventions and practice methods
Assesses patient's readiness for change and implement knowledge via participation in discharge planning
Placement and Service coordination (ex: Hospice, transportation, psychiatric placement)
Negotiate, mediate, and advocate with and on behalf of diverse clients and constituencies
Assess psychiatric patients for 5150 criteria, write 5150 holds when deemed necessary, send packets to psychiatric facilities for bed requests, follow up with psychiatric discharge for patients placed on a hold, and set up transportation to accepting facility
Certified to assess (gravely disabled, Suicidal ideation, homicidal ideation) and write 5150 holds at Chino Valley Medical Center.
Worked with medical teams, patients and families to implement effective treatment plans.
Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Clinical Therapist
Riverside University Health System
Temecula, CA
12.2021 - 01.2022
Coordinate with other staff members (psychiatrists, psychologists, probation officers, and other program staff) and community agencies in carrying out and designing treatment or rehabilitation plans
Assist consumers and other concerned individuals in understanding the nature of major psychological illnesses and their psychosocial effects
Assist consumers and their families in understanding and choosing options of mental health treatment
Initiate and conduct individual, collateral, group, and family therapy sessions
Establish and maintain effective contact with local area mental health resources, including community members, parents, schools, residential facilities, and other agencies/organizations
Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
Offered perspective on effectiveness of treatments concerning conditions such as depression and anxiety.
Perform specialized tasks including involuntary hospitalization procedures (5150) and Tarasoff assessments
Conduct mental health small group classes
Participate in mental health conferences and local area committees
Prepare reports and write correspondence.
Completed assessments and planned customized treatments, applying wide range of resources.
Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
Social Worker III
Adult Protective Services, County Of Riverside
Riverside, CA
04.2020 - 12.2020
Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
Maintained regular contact with clients by calling and visiting clients' homes.
Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Carry a caseload of the more difficult types of social service cases where social or family problems or environmental forces adversely affect family life; assess client's problems and develop treatment plans.
Assist clients with self-sufficiency to guide towards housing stabilization.
Complete case studies for the purpose of assessing problems and determining appropriate types and methods of treatment; develop intensive long or short-term treatment plans to improve or restore individual or family functioning.
Function at a highly skilled level in such areas as counseling, protective services, medical social work, family services, and community organization.
Investigate and provide services to clients where their physical or emotional welfare is involved; work with cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions affecting a client's personality, family relationships, child, or in-home care arrangements.
Maintain casework records and prepare reports and correspondences.
Frequently conduct field visits, away from the home office, which may include long distances in order to carry out service plans, observe, and assess client needs, and provide information and social work services.
Assess client family environment in order to determine potential or imminent risk to the safety of children/disabled adults/elderly residing in the household; when safety needs dictate, remove disabled adults/elderly from home and transport them, complying with all safety regulations, including the use of age appropriate California safety mandated equipment, when assisting with initial removal or facilitating a placement change, which may include managing/lifting the client's necessary assistive equipment (e.g., wheelchair).
Facilitate chronic homeless clients to become independent and maintain stable housing.
Maintain up-to-date electronic records of all aspects of client case management in a centralized database.
Social Worker II
County Of Riverside In-Home Supportive Services
Riverside, CA
02.2019 - 04.2020
Follow up with clients regrading case inquiries such as change assessments, Medi-cal questions, timesheet questions, rescheduling appointments, hiring/firing provider/caregivers, and disputes regarding authorized hours
Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
Maintained regular contact with clients by calling and visiting clients' homes.
Conduct change assessments by assessing medical condition changes and determine appropriate eligibility
Provide the client with resources
Assess for imminent risks through communications with clients by asking probing questions
Assist in Enhanced Case Management principles and engaging with Appropriate Authorities when needed
File/transfer case documents
Excellent verbal/written skills
Ability to assess biopsychosocial factors
Ability to control personal biases
Excellent ability to build rapport with clients, family members, and caregiver
Apply social worker techniques, ethics and skills to communications with clients
Consult with medical staff to gather clarity of medical condition changes
Assist in mediation between client and provider/caregiver
Provide therapeutic counseling to clients and caregivers in distress
Consult with supervisor on complex cases
Experience interviewing clients
Knowledge of department policies and state regulations
Customer service experience interpreting department policies and state regulations to clients
Create tickets to assist with linking providers to client cases
Promote safety and quality care for client’s well-being
Experience in data entry and management
Ability to maintain effective working relationships
Knowledge utilizing required computer programs
Communicate and collaborate with supervisors
Medical Social Work Intern
Loma Linda University Medical Center East Campus
Loma Linda, CA
09.2019 - 03.2020
Provided social services in the ICU and Trauma units.
Internship includes observation, assessment, and multi-disciplinary team involvement
Internship involves working with the adult inpatient population with a variety of physical and/or mental health diagnosis, including dual diagnosis
This placement site is a medical center that services patients 24/7, for a variety of needs
Intern role is to address the needs correlating to the skills of the social work professional
Attends unit specific, various service, and departmental rounds/meetings conducive to patient care
Attends ethical multidisciplinary meetings for representation of unfriended patients (P23 meetings)
Intern is provided a case load that will require comprehensive medical social work duties
Elicit information via psychosocial assessments that directs the social worker's needs for intervention and preventive measures as relative to the patient’s safe discharge
Utilize active listening, validation, empathic response, etc in engaging patient's to utilizing patient’s self-determination in correlation w/ professional recommendations regarding discharge planning
Advocate for human rights through asserting patient's needs as determined through clinical assessment
Participates in individual assessments, patient-care meetings, and interdisciplinary rounds, in advocating for the patient's best interest, as determined via clinical judgment/patient's self-determination
Assist w/ linkage to economic and social resources assisting w/ the patient's care
Research/implement necessary policies that correlate w/ the identified population served, and the patient's needs as determined
Review and implement agency/governmental policies/laws, including evidenced based interventions in relation to patient care
Utilize critical thinking in determining appropriate patient related interventions and practice methods
Assesses patient's readiness for change and implement knowledge via participation in discharge planning
Assess patient's coping and strengths to reinforce and improve adaption to life situations, circumstances, and events and implement such assessment measures in the discharge planning processes of care
Assist with the formulation, and implementation of patient specific discharge planning and assist in securing self-determined, patient best-interest related discharge planning
Identify and implement patient-specific interventions as determined by agency suggested assessment tools, as it relates to the patient's determined needs/risks for various specified concerns/needs (crisis, end-of life, trauma, stroke, etc)
Negotiate, mediate, and advocate with and on behalf of diverse clients.
Eligibility Technician II
County Of Riverside DPSS
Jurupa, CA
01.2015 - 02.2019
Excellent interviewing skills which is required to successfully carry a caseload
Experience carrying a caseload of 150 cases for the McFresh (Calfresh and Medi-Cal) Program
Duties included conducting phone and face to face interviews for reassessment of eligibility
Process Semi-annual and Recertification reports process for continuing eligibility
Assess the customer’s immediate needs and provide needed resources
Documented all communication with applicants and inputted information into system using CIV.
Communicated with people from various cultures and backgrounds on application process.
Assist with special backlog projects with difficult level cases.
Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Knowledgeable in job related program such as CIV, MEDS, and Perceptive.
Acted as co-chair in the Social Committee in our District Office which requires acting as an assistant in leading meeting, organizing events, delegating duties within each event, and building morale within the committee and office environment.
Scheduled appointments with applicants to gather information and explain benefits processes.
Interviewed applicants and explained scope of different available benefits.
Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Managed processing of financial assistance and food stamp benefits applications.
Educated patients on eligibility and affordability options by offering insightful information.
Education
Master of Science - Social Work
Loma Linda University
San Bernardino, CA
06.2020
Master of Science - Marriage And Family Therapy
California Baptist University
Riverside, CA
Bachelor of Science - Human Services
University of Phoenix
Tempe, AZ
02.2013
Skills
Strong communication and interviewing skills
Strong writing skills
Effective organization and timeliness skills
Ability to multitask
Excellent internal and external customer service which are drawn from my personal qualities of being reliable, responsible, empathetic, compassionate and integrity
Excellent rapport building skills
Experience in maintaining and organizing case files