Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlin Phillips

Fairfield,CA

Summary

Veterinary technician specializing in critical care management. anesthesia monitoring, and surgical assistance. Proven track record in enhancing patient safety and client education. Skilled in accurate record-keeping and effective communication within veterinary settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Veterinary Technicial

Solano-Napa Pet Emergency Clinic
Fairfield, California
08.2022 - Current
  • Administered injections via SQ, IV, and IM routes, performing various venipuncture procedures.
  • Placed catheters for IV access, sampling, urinary, and fecal needs.
  • Engaged clients to address concerns and enhance overall experience.
  • Conducted physical examinations and diagnostic tests including x-rays and blood work.
  • Restraint and stabilization of animals ensured safety during examinations and treatments.
  • Regularly managing hospitalized and ICU/critical care patients, and implementing treatment plans as directed by the attending veterinarian.
  • Assisted in surgical procedures by preparing operating rooms and monitoring anesthesia.
  • Provided care for post-operative animals, closely monitoring vital signs and recovery.

Veterinary Technician/Receptionist

Napa Small Animal Hospital
Napa, California
05.2023 - 04.2025
  • Performed physical examinations and recorded weight, temperature and other vitals.
  • Dispensed prescription medications upon request from veterinarians.
  • Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
  • Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
  • Tracked and scheduled follow-up appointments for animal treatment.
  • Educated clients on proper animal nutrition and preventive health care techniques.
  • Assisted with polishing, removing stains and other dental procedures.
  • Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
  • Managed client appointments and maintained scheduling for veterinary services.
  • Answered phone calls and provided information to pet owners effectively.
  • Handled billing and payment transactions accurately for services rendered.

Veterinary Assistant

Silverado Veterinary Hospital
Napa, California
11.2020 - 08.2022
  • Assisted in restraining animals during examinations or procedures for safety purposes.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Cleaned and sterilized exam rooms between appointments.
  • Obtained information and history from clients to maintain medical charts.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Released patients to owners with care directions from veterinary staff.
  • Supported euthanasia procedures and disposal following regulations and owner preferences.

Shift Supervisor/Barista

Starbucks
Napa, California
04.2017 - 06.2019
  • Supervised daily operations to ensure smooth workflow and customer satisfaction.
  • Trained new team members on service standards and product knowledge.
  • Managed inventory levels, ensuring stock availability for peak hours.
  • Coordinated staff schedules to optimize coverage during busy shifts.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Maintained cleanliness of the café by organizing and sanitizing workstations regularly.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Education

High School Diploma -

Vintage High School
Napa
06-2012

Associate of Science - Veterinary Technology

Penn Foster Career School
Scranton, PA

Skills

  • Anesthesia monitoring
  • Care and management of critical patients
  • Surgical assistance
  • Diagnostic testing
  • Patient restraint
  • Record management
  • Client education
  • Small animal venipuncture
  • Food service
  • Money handling

Certification

  • RECOVER CPR: Basic Life Support Certified - American Veterinary College of Emergency and Critical Care
  • RECOVER CPR: Advanced Life Support Certified - American Veterinary College of Emergency and Critical Care

Timeline

Veterinary Technician/Receptionist

Napa Small Animal Hospital
05.2023 - 04.2025

Veterinary Technicial

Solano-Napa Pet Emergency Clinic
08.2022 - Current

Veterinary Assistant

Silverado Veterinary Hospital
11.2020 - 08.2022

Shift Supervisor/Barista

Starbucks
04.2017 - 06.2019

High School Diploma -

Vintage High School

Associate of Science - Veterinary Technology

Penn Foster Career School