Caitlin Roberts
Sodus,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Child Food Program Specialist
Child Care Council, Inc.
08.2021 - 02.2025
- Reviewed and updated educational materials to ensure compliance with current nutritional guidelines.
- Conducted approximately 40 monitoring home visits each month to ensure compliance with federal record keeping requirements.
- Supported community outreach programs by delivering workshops and trainings on nutrition and wellness topics.
- Educated caregivers on the importance of proper nutrition and provided guidance for making healthier food choices.
- Coordinated two additional grant programs.
City Manager
HotJot
02.2020 - 09.2021
- Cultivated sponsorships with related and partnering entities to enhance marketing goals.
- Developed and managed customer digital marketing strategies, including social media campaigns, to meet company goals and objectives.
- Supervised team of five content curators and monitored all app content.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Health, Nutrition & Safety Coordinator
Wayne County Action Program
07.2018 - 02.2020
- Monitored the implementation of state and federal health, nutrition, and safety requirements described in the Head Start Program Performance Standards.
- Supervised Food Service team spanning 7 different kitchen sites and ensured all meals served were in compliance with the Child and Adult Food Program regulations.
- Ensured each Early Head Start and Head Start child received an annual physical examination and a dental examination as described in state and federal requirements.
- Assisted the nutrition consultant in preparing and implementing a plan for any child who had a nutrition concern including childhood obesity, malnutrition, and food allergies.
- Developed menus for all program children and staff, and shared information with appropriate staff to ensure health/safety/nutrition information was used to individualize child and family activities.
- Established and kept positive relationships with government regulators, residents, families, other area health care providers, physicians, and community at large.
- Counseled pregnant women on nutritional requirements and provided suggestions for healthy habits and nutritious meals.
- Improved the quality of training seminars and public health education materials.
- Enhanced awareness of health resources and worked to connect individuals with programs in Wayne County to help meet the needs of the family.
Operations Manager
Everyoung Natural Foods
01.2018 - 11.2018
- Directed all day-to-day operations of bakery facility to supply safe and enjoyable guest experience.
- Supervised staff and kept employees compliant with company policies and procedures.
- Streamlined operational workflows, enhancing efficiency across multiple departments.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw all corporate communications to streamline data and information sharing initiatives.
Cafe Manager
Everyoung Natural Foods
05.2017 - 01.2018
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Maximized efficiency of kitchen operation by overseeing daily product inventory, buying, and receiving.
- Developed promotional strategies to enhance product visibility and drive sales growth.
Education
Bachelor of Science - Nutrition & Food Sciences
Louisiana State University
Baton Rouge, LA05-2017
Skills
- Exceptional customer service
- Teamwork and collaboration
- Excellent communication
- Data Analysis
- Dietary Evaluation & Nutrition Education
- Scheduling and organization
- Critical thinking
- Training and mentoring
Certification
- Red Cross First Aid/CPR/AED Instructor- 2024
- Red Cross Adult & Pediatric First Aid/CPR/AED Certified- 2024
- Creating Healthy Schools and Communities Certified Trainer
- Certified Workplace Wellness Specialist- 2019
Timeline
Child Food Program Specialist
Child Care Council, Inc.
08.2021 - 02.2025
City Manager
HotJot
02.2020 - 09.2021
Health, Nutrition & Safety Coordinator
Wayne County Action Program
07.2018 - 02.2020
Operations Manager
Everyoung Natural Foods
01.2018 - 11.2018
Cafe Manager
Everyoung Natural Foods
05.2017 - 01.2018
Bachelor of Science - Nutrition & Food Sciences
Louisiana State University
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