Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Caitlin Slauson Miles

Rensselaer,NY

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level call center position to help launch career while achieving company goals.

Overview

4
4
years of professional experience

Work History

Loader

Fedex Ground
East Greenbush, NY
11.2021 - Current
  • Completed daily inventory for all packages being delivered and received with proper care and ensuring the packages goes to the correct van in order to get it to its final destination.
  • Arranged items at destination according to customer requests and instructions.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.

Outbound Loader

Target Distribution Center
Amsterdam, NY
09.2020 - 06.2021
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Operated power jacks and forklifts to maneuver products onto load trailers and trucks.
  • Increased storage space by devising wall to wall inventive stacking methods, then proceeding to place pallets of inventory within the trucks.
  • Operated equipment while observing standard safety procedures.
  • Surrounded items in cling film, padded blankets and tape to protect from damage.

Order Picker Operator

Dollar General Distribution Center
Amsterdam, NY
03.2019 - 09.2020
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Moved and lifted heavy loads of merchandise using pallet jacks and forklift equipment.

Operator B

Latham Pools Production
Scotia, NY
02.2018 - 01.2019
  • Set up machines to start production cycles and controlled machine settings.
  • Fed raw materials into machines.
  • Kept accurate records of defective units or products.
  • Efficiently read and interpreted blueprints.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected products and machines to maintain quality and efficiency.

Home Health Aide

St Mary's Hospital And Medical Center
Troy, NY
01.2017 - 01.2018
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Followed nutritional plans to prepare optimal meals.
  • Improved patients' comfort with massage and application of topical treatments.
  • Supported families through difficult times by offering emotional support and education on important care tasks.

Education

High School Diploma -

South Colonie Central School District
South Colonie NY

Cosmetology Education

The Orlo School of Spa And Technology
Albany NY

Skills

  • Problem Solving
  • Hand and Power Tool Operation
  • Container Tagging and Marki
  • Decision Making
  • Visual Inspection
  • Loading and Unloading
  • Physical Strength and Stamina
  • Manual Dexterity
  • Standards Compliance
  • Work Order Following
  • Team Collaboration
  • Customer Service Skill
  • Critical Thinking
  • Data Entry
  • Willing to Learn
  • Adaptable to Changing Needs
  • Attention to Detail

Timeline

Loader

Fedex Ground
11.2021 - Current

Outbound Loader

Target Distribution Center
09.2020 - 06.2021

Order Picker Operator

Dollar General Distribution Center
03.2019 - 09.2020

Operator B

Latham Pools Production
02.2018 - 01.2019

Home Health Aide

St Mary's Hospital And Medical Center
01.2017 - 01.2018

High School Diploma -

South Colonie Central School District

Cosmetology Education

The Orlo School of Spa And Technology

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Caitlin Slauson Miles