Caitlin Smith
Greensboro,NC
Summary
University of Arizona undergraduate with a degree in Natural Resources, emphasis on Wildlife Conservation/Management; offering professional wildlife and invertebrate handling as well as education in environmental restoration, ecological studies, and sampling fieldwork. Significant work background in retail and customer service, but gained Natural Resource related experience through University courses, student research, volunteer work, and seasonal positions. Socially skilled with the public and well acquainted with the outdoors.
Overview
7
7
years of professional experience
Work History
Butterfly Technician
Greensboro Science Center
05.2023 - 09.2023
- Maintained butterfly exhibit
- Received shipments of live butterflies, moths, and pupae of both
- Handled live insects following proper training
- Maintained chrysalis chamber: cleaning, refilling humidifier, adding new chrysalises by gluing to dowel rods
- Record keeping, data collection and entry into Google Sheets: eclosions, mortalities, deformities, parasite presence/infestation, euthanizations
- Greeted guests and answered questions
- Assisted in project studying freshwater mussels: tank cleaning, searching for glochidia under microscope, feeding, water quality testing
Sales Associate
Cost Plus World Market, Inc
10.2023 - Current
- Customer service
- Order fulfillment
- Answering store phone
- Cash register
- Stock
- Sales
Undergraduate Herpetology Student Researcher
The University Of Arizona, Tucson
07.2017 - 09.2018
- Capturing lizards by hand or with carefully tied "noose," usually during early morning hours
- Processing lizards in campus lab by recording measurements, weight, coloration, injuries or abnormalities, relative age or life stage
- Interpreted and analyzed data collected to build upon project and construct hypotheses and outcomes
- Attaching transmitters to lizards to track them with radio telemetry once released, marking lizards too small for transmitter
- Releasing and tracking lizards on UA campus as well as Tumamoc Hill
- Logging data on Epicollect5 app
- Using GPS devices and compasses to determine exact coordinates of lizard locations and habitats
- Making informative posts on UA Herpetology page on Facebook, as well as UA Herpetology Student Research page through University website
- Attending academic conferences such as Joint Annual Meeting of New Mexico/Arizona Chapter of the Wildlife Society and American Fisheries Society, presenting posters of our research, answering/discussing questions and information
Sales Associate
Johnson's Florist And Garden Centers
08.2019 - 02.2020
- Plant care and maintenance including watering, pruning, discarding, processing cut flowers for vase arrangements, making bouquets
- Potted plants for customers, dish gardens for customers and for store
- Advised customers on treating plant diseases/parasites and with which chemicals/treatments
- Advised customers on appropriate care for specific plants and where to locate products
- Took orders over phone for plant/floral arrangement deliveries/pickups, answered customer questions
- Accompanied delivery driver coworkers to hospitals to deliver floral arrangements to patients
- Restocked product throughout store
Education
Bachelor of Science - Natural Resources: Wildlife Conservation/Mgmt
University of Arizona
Tucson, AZ12.2019
Skills
- Scientific and ecological knowledge of plants, animals, and insects
- Communicating scientific info to public
- Data collection/entry and analysis
- Implementing specialized tools for gathering data and measurements
- Ecological sampling
- Handlings small mammals, reptiles, livestock, poultry, insects
- Insect husbandry
- Use of R software for interpreting/manipulating sampling data and statistics
- Use of Microsoft Excel, Microsoft PowerPoint
- Customer service: in person, email, and phone calls
- Working with children
- Money handling
- Time management
- Adaptability
- Remote networking
- Innovation
- Work-life balance
- Resourcefulness
- Tech-capable
- Flexible scheduling
- Independent work
- Troubleshooting
- Digital and cross-functional communication
- Digital workplace
- Leadership
- Telework
- Home-shored
- Virtual collaboration
- Cross-locational
- Mobile professional
- Telecommuting
- Order processing
- Business development
- Sales strategies
- Conflict resolution
- Goal-oriented
- Problem-solving
- Verbal/written communication
- Critical thinking
- Good phone etiquette
- Teamwork
Timeline
Sales Associate
Cost Plus World Market, Inc
10.2023 - Current
Butterfly Technician
Greensboro Science Center
05.2023 - 09.2023
Sales Associate
Johnson's Florist And Garden Centers
08.2019 - 02.2020
Undergraduate Herpetology Student Researcher
The University Of Arizona, Tucson
07.2017 - 09.2018
Bachelor of Science - Natural Resources: Wildlife Conservation/Mgmt
University of Arizona
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