Caitlin Thurman
Phoenix,AZ
Summary
Detail-oriented Guest Service Professional skilled in delivering outstanding service in fast-paced dining environments. Coordinated with kitchen staff and servers to optimize seating flow and enhance guest experiences. Ensured cleanliness and compliance with health regulations, fostering a welcoming atmosphere. Excelled in task prioritization and time management, effectively supporting team members to maintain high service standards.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Host
Parkway Bar & Grill
Phoenix, CO
11.2025 - 09.2026
- Greeted guests at Parkway Bar & Grill with friendly, professional service
- Seated guests according to table availability and dining room flow
- Managed waitlists and communicated accurate wait times
- Coordinated with servers and kitchen staff on guest seating
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Refilled front-of-house supplies to ensure service efficiency and organized front-of-house materials
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
Bachelor of Science - Exercise Science
Grand Canyon University
Phoenix, AZ 09.2026 - 10.2026
Cherokee Trail High School
Aurora, COSkills
- Table maintenance
- Effective time management
- Task prioritization
- Patience and empathy
- First aid training
- Problem solving
- Exercise physiology
- Fitness assessment
- Program design
- Anatomy knowledge
Certification
- American Heart Association First Aid Certification
Accomplishments
- Honor roll freshman, sophomore, junior, and senior year of high school
- National Honor Society
References
References available upon request.
Timeline
Bachelor of Science - Exercise Science
Grand Canyon University
09.2026 - 10.2026
Host
Parkway Bar & Grill
11.2025 - 09.2026
Cherokee Trail High School