Summary
Overview
Work History
Education
Skills
Timeline
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Dante Fegan

Albuquerque,NM

Summary

Experienced food service professional with a background in providing top-notch customer service in busy environments. Strengths include effective communication, problem-solving skills, and ability to manage time efficiently. Demonstrated impact in previous roles by enhancing guest satisfaction through proactive service delivery and quick response to inquiries or issues. Possess strong knowledge of safety procedures, cleanliness standards and operational policies related to hospitality industry.

Overview

4
4
years of professional experience

Work History

Service Support/Bay Host

TopGolf
Albuquerque, NM
04.2023 - Current
  • I am responsible for helping the Bay Host clean their tables for the next group of customers.
  • I am responsible for helping to keep the bus carts clean for new, dirty dishes.
  • I am responsible for helping my fellow service support in the beverage station when I am not on the floor.
  • When I am Bay Hosting, I am responsible for providing excellent service.
  • I will also help with keeping my guests happy and attending to their needs, such as food, drinks, and anything they might need during their visit with Topgolf.

Food Runner/Inside Expo

Flix Brewhouse
Albuquerque, NM
02.2022 - 04.2023
  • Organized food orders and ensured accuracy of items served to customers.
  • I was an inside expo lead and made sure the food on the tray was correct, and I called a food runner when a tray was ready to be ran.
  • Running food into the theater to the correct table and customers.

Sales Associate

Hollister.Co
Albuquerque, NM
11.2021 - 01.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Upsold additional items based on customer interests and needs.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.

Phones and Subs

Dion's
Albuquerque, NM
02.2021 - 09.2021
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Was responsible for making and serving Dion's sandwiches.

Education

High School Diploma -

Volcano Vista High School
8100 Rainbow Blvd NW, Albuquerque, NM 87114
05-2022

Skills

  • Table maintenance
  • Order accuracy
  • Beverage service
  • Customer support
  • Cleanliness
  • Effective communication

Timeline

Service Support/Bay Host

TopGolf
04.2023 - Current

Food Runner/Inside Expo

Flix Brewhouse
02.2022 - 04.2023

Sales Associate

Hollister.Co
11.2021 - 01.2022

Phones and Subs

Dion's
02.2021 - 09.2021

High School Diploma -

Volcano Vista High School

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