Dedicated professional with strong customer service skills and a proven ability to enhance guest experiences. Experienced in high-pressure environments, ensuring satisfaction and efficient operations.
Work History
Host/Server
1 Year 2 Months
Logan's Roadhouse | 06.2025 - 08.2026
Managed seating arrangements to optimize table turnover and minimize wait times.
Provided exceptional customer service to enhance guest dining experiences.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Inspected dishes and utensils for cleanliness.
Sales Associate
7 Months
Marshalls | 09.2025 - 04.2026
Operated cash register efficiently, ensuring accurate transactions and maintaining customer satisfaction.
Stocked shelves and organized merchandise displays to improve product visibility and accessibility.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.