Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Tidow

Kansas City,KS

Summary

A highly motivated and results-oriented professional with proven expertise in leadership,customer service, and healthcare environments. Adept at team management, quality assurance, and fostering positive interactions within dynamic, fast paced settings. Recognized as a quick learner with a demonstrated ability to adapt to new challenges and responsibilities.

Overview

6
6
years of professional experience

Work History

Team Leader

US Farathane
06.2023 - Current
  • Supervise and support team members to make sure production goals and quality standards are met.
  • Perform quality checks on products to keep up with company standards
  • Help train and onboards new employees on safety and daily processes.
  • Communicate with management to improve efficiency and solve problems.
  • Monitor and maintain all equipment in assigned area.
  • enforce safety,quality and company policies for a better work environment.
  • Maintain accurate production documentation as well as reports, scrap sheets and maintenance requests.


Nursing Assistant

The Maples At Har-Ber Meadows
02.2023 - 05.2023
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Cashier

Kum & Go
05.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Waitress

Shirley's Coffee Shop
09.2019 - 04.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

High School Diploma -

Simon Sanchez High School
Guam

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Staff training
  • Performance improvement
  • Quality assurance
  • Time management
  • Customer service
  • Work ethic and integrity
  • Reliability and punctuality
  • Written and verbal communication
  • Strong multitasking
  • Problem resolution

Timeline

Team Leader

US Farathane
06.2023 - Current

Nursing Assistant

The Maples At Har-Ber Meadows
02.2023 - 05.2023

Cashier

Kum & Go
05.2022 - 01.2023

Waitress

Shirley's Coffee Shop
09.2019 - 04.2022

High School Diploma -

Simon Sanchez High School

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Caitlin Tidow