Caitlin Walraven
Van Alstyne,TX
Summary
Dynamic professional with a strong background in customer service and sales, honed at Petland. Expert in financial analysis and contract negotiation, ensuring favorable outcomes. Proven ability to enhance client satisfaction through tailored recommendations and efficient workflows, while adhering to company policies. Committed to fostering positive relationships and driving organizational success.
Overview
3
3
years of professional experience
Work History
Pet Counselor
Petland
Mckinney, TX
03.2025 - Current
- Provided guidance to over 200 clients on optimal pet care practices, including feeding and training methods.
- Facilitated pet selection process to ensure compatibility with customer lifestyles and personal preferences.
- Conducted over 50 detailed credit analysis to negotiate favorable contracts and payment terms, ensuring financial viability.
- Nurtured partnerships with internal teams and external clients to support organizational objectives.
- Managed and processed billing to ensure accurate financial outcomes.
Barista
Z's Good Vibes
Mckinney, TX
09.2024 - 01.2025
- Ensured workstations to be clean and organized according to health and safety standards.
- Crafted hundreds of customized smoothies tailored to individual dietary preferences and requirements.
- Recommended products tailored to customer desires to enhance satisfaction and drive sales.
OGP Associate
Walmart
Anna, TX
03.2023 - 03.2024
- Optimized workflows to accelerate order processing and delivery timelines.
- Coordinated the delivery of grocery orders to customer vehicles, ensuring a positive interaction experience.
- Facilitated timely picking of items from shelves to ensure uninterrupted production operations.
Education
High School Diploma -
Van Alstyne High School
Van Alstyne, TX05-2023
Skills
- Admin
- Math
- Customer service
- Sales
- Organizing
Timeline
Pet Counselor
Petland
03.2025 - Current
Barista
Z's Good Vibes
09.2024 - 01.2025
OGP Associate
Walmart
03.2023 - 03.2024
High School Diploma -
Van Alstyne High School