Caitlin Weaver
Fort Worth,TX
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
years of professional experience
Work History
Sales Coordinator/Customer Service Representative
Grand Events Party Rentals And Supplies
Fort Worth , TX
07.2022 - Current
- Developed strong relationships with customers by providing exceptional customer service.
- Processed orders received from customers within specified timelines.
- Assisted with customer service, taking orders and payment processing.
- Collected deposits or payments and arranged for billing.
- Managed customer accounts using a CRM system.
Inside Sales Coordinator
New Generation Reps
Irving, TX
09.2021 - 07.2022
- Coordinated and maintained customer accounts, including orders, payment processing, and order tracking.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Liaised between outside sales representatives and accounts to optimize customer service.
- Contacted new and existing customers to discuss how specific products can meet individual needs.
- Maintained a comprehensive database of customer details including contact information, product preferences, pricing history.
Education
Bachelor of Science - Communications
Stephen F. Austin State University
Nacogdoches, TX08-2021
Skills
- Proposal development
- Recordkeeping
- Schedule management
- Cold calling
- CRM software proficiency
- Relationship management
- Account management
Timeline
Sales Coordinator/Customer Service Representative
Grand Events Party Rentals And Supplies
07.2022 - Current
Inside Sales Coordinator
New Generation Reps
09.2021 - 07.2022
Bachelor of Science - Communications
Stephen F. Austin State University