Caitlin Whitehead
Raleigh,NC
Summary
A proactive Management Assistant with a strong background in customer engagement and website optimization. Successfully managed bookings and pricing while cultivating long-term customer relationships. Skilled in decision-making, calendar management, and maintaining high standards of professionalism.
An enthusiastic Student Athlete dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through effective time management, good sportsmanship, and motivation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Management Assistant
Sean Whitehead
Kendal, England
05.2022 - Current
- Created and optimized a website page for a public cottage, capturing high-quality images and crafting compelling descriptions to engage the target audience.
- Managed cottage bookings to prevent double bookings and optimize pricing based on season.
- Maintained regular communication with customers, providing accurate information and assistance as required.
- Succeeded in cultivating long-term relationships, resulting in five repeat customers who consistently select our establishment for lodging.
- Took responsibility for maintaining cleanliness of the cottage during periods when no other assistance was available.
Student-Athlete
North Carolina State University
Raleigh, NC
08.2021 - 05.2025
- Managed time effectively while traveling for tournaments, attending practice, and going to classes.
- Participated in community service projects connected to the athletics program, demonstrating commitment to social responsibility and character development.
- Displayed resilience under pressure situations during competitions that positively impacted overall team results.
- Attended all practices, meetings, and workouts on time.
- Developed time management skills by balancing academic responsibilities with rigorous athletic commitments.
- Cultivated strong relationships with fellow students, faculty members, coaches, administrators, alumni, and community stakeholders.
Education
Bachelor of Business Administration - Marketing
North Carolina State University
Raleigh, NC05.2025
Skills
- Relationship Building
- Customer Engagement
- Teamwork and Collaboration
- Decision-Making
- Calendar Management
- Team Collaboration
- Self Motivation
- Interpersonal Skills
Certification
- HubSpot Social Media Certification
- Google Ads Search Certification
- Google Display Ads Certification
- Google Analytics Certification
Timeline
Management Assistant
Sean Whitehead
05.2022 - Current
Student-Athlete
North Carolina State University
08.2021 - 05.2025
Bachelor of Business Administration - Marketing
North Carolina State University