Caitlin Wilder
Brooksville,FL
Summary
Results-focused Hairstylist dedicated to maximizing satisfaction and retention with proactive attention to individual guest needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. My hospitality background has made me able to multitask and manage time well to consistently meet performance targets.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Hairstylist
One Eleven Salon
01.2022 - 08.2025
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Server/Bartender
Black Pearl
10.2020 - 07.2025
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Hairstylist
Brown & Deline Salon
02.2019 - 12.2021
- Increased salon revenue by upselling products and additional treatments during appointments.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Server/Bartender
Dessous
03.2016 - 03.2020
- Take beverage and food orders and ensure accurate delivery
- Serve alcoholic and non alcoholic drinks as instructed
- Ensure service station is well stocked
- Prepare, set-up, and buss tables & dining room
- Served food and beverages promptly with focused attention to customer needs.
Bartender
Bar Louie
06.2014 - 12.2015
- Prepared and served drinks and beverages to patrons following regular recipes
- Cleaned and sanitized bar equipment and replenished supplies
- Operated register and verification machines
Cocktail Waitress
Seminole Hardrock Hotel and Casino
10.2009 - 05.2014
- Prepared and served beverages as ordered from guests playing slots or table games
- Cleaned up all empty glassware from daily sections
- Cleaned, prepped, and stocked service bar
- Maximized revenue opportunities through upselling premium liquors within specialty cocktails based on individual guest tastes.
- Demonstrated exceptional multitasking abilities under high-pressure situations while delivering outstanding customer service consistently.
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Server/Bartender
Green Iguana Bar and Grill
04.2013 - 10.2013
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
License - Cosmetology
Douglas J. Aveda Institute
Ann Arbor, MI12.2018
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL05.2015
Associate of Arts -
Hillsborough Community College
Tampa, FL05.2012
Certification
- Licensed Cosmetologist - 8 years
- HIV/AIDs Certification
- Barbicide Certification
Timeline
Hairstylist
One Eleven Salon
01.2022 - 08.2025
Server/Bartender
Black Pearl
10.2020 - 07.2025
Hairstylist
Brown & Deline Salon
02.2019 - 12.2021
Server/Bartender
Dessous
03.2016 - 03.2020
Bartender
Bar Louie
06.2014 - 12.2015
Server/Bartender
Green Iguana Bar and Grill
04.2013 - 10.2013
Cocktail Waitress
Seminole Hardrock Hotel and Casino
10.2009 - 05.2014
License - Cosmetology
Douglas J. Aveda Institute
Bachelor of Science - Health Sciences
University of South Florida
Associate of Arts -
Hillsborough Community College
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