Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Cicala

Phillipsburg,NJ

Summary

Proficient in fast-paced environments with a strong ability to adapt to sudden changes. Demonstrates resilience under pressure and maintains high levels of organization. Time management and organizational skills are effectively utilized to support diverse operational needs. Open to entry-level opportunities that foster skill enhancement and contribute to organizational success.

Overview

12
12
years of professional experience

Work History

Hairstylist

Salon FiG
Newton, NJ
04.2013 - 10.2023
  • Organized scheduling of appointments throughout the day.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Managed cash register transactions during checkout process.
  • Greeted customers, answered phones and booked appointments.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Responded to customer inquiries by phone, email, and in person.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Updated and maintained customer information records and beauty services provided.

Cashier

Staples
Newton, NJ
09.2012 - 05.2013
  • Followed company security procedures for handling large sums of money.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Shift Leader

SUBWAY®Restaurants
Newton, NJ
08.2011 - 09.2012
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Resolved customer complaints promptly and professionally.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Assisted in training new employees on shift operations.

Education

Cosmetology License - Cosmetology

Artistic Academy
Morris Plains, NJ
06-2013

GED -

High Point Regional High School
Wantage, NJ
11-2011

Skills

  • Customer service
  • Cash register operation
  • Appointment scheduling
  • Customer consultations
  • Communication skills
  • Time management
  • Quick learner

Timeline

Hairstylist

Salon FiG
04.2013 - 10.2023

Cashier

Staples
09.2012 - 05.2013

Shift Leader

SUBWAY®Restaurants
08.2011 - 09.2012

Cosmetology License - Cosmetology

Artistic Academy

GED -

High Point Regional High School

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