Caitlin Wilson
Mattapoisett,MA
Summary
Dynamic and dependable Ice Cream Server at Fieldstone Farm Market, recognized for delivering exceptional customer service and enhancing customer engagement. Skilled in operating machinery and maintaining cleanliness, I effectively collaborated with team members to streamline operations during peak hours, ensuring customer satisfaction and a memorable experience.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
Fieldstone Farm Market
04.2025 - Current
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction with each order.
- Operated ice cream machines and maintained cleanliness of serving area to uphold health standards.
- Collaborated with team members to efficiently manage peak hours and minimize wait times.
- Assisted customers with menu selections, highlighting specialty flavors and ingredients for informed choices.
- Processed cash and card transactions accurately, maintaining a balanced cash register throughout shifts.
- Prepared servings according to portion guidelines, ensuring consistent quality and presentation of products.
- Greeted incoming customers and provided reliable, friendly customer service.
Education
No Degree - College Prep
Bishop Stang High School
North Dartmouth, MA06-2027
Skills
- Teamwork
- Customer engagement
- Patience and empathy
- Customer service
- Cleaning and organization
- Professional appearance
- Order taking
- Greeting customers
- Dependable and responsible
Extracurricular activities
I participate in Girls Soccer and Tennis at Bishop Stang as well as club soccer.
Timeline
Ice Cream Server
Fieldstone Farm Market
04.2025 - Current
No Degree - College Prep
Bishop Stang High School