Caitlin "Callie" Ulsberger
Ocala,FL
Summary
Gear-head that is eager to get back to the community of Ocala, Fl, with strong knowledge in the tractor, automotive, small engine and agricultural fields. Creative leadership abilities that is able to keep a team working and have fun at the same time. Strives for healthy communication and works hard to build loyal bonds.
Overview
15
15
years of professional experience
Work History
Parts Manager
Ag-Pro Companies
09.2019 - 09.2024
- Began as a shipping & receiving clerk, became a master service parts coordinator, promoted to CSR as the outside parts liaison for high dollar customers and 911 cases, then lastly moving to South Daytona to become the parts manager at the newest acquired location.
- Part Manager Level II training with John Deere, wealth of experience using DealerPath, JDPoint, Parts Advisor and Service Advisor.
- Large amounts of knowledge with highly sought after vendors in the tractor, farming, landscaping, arbor industries like Stihl, Scag, Bush Hog, Morbark, Rayco, JLG, Frontier, RBI, Gardner, Vertical Group, Honda, Rotary, Power Distributors, Schulte, Rhino, Alamo, WR Long, and many others.
Assistant Parts Manager
General RV
01.2019 - 05.2019
- Managed a 4 person retail team, a 2 person receiving team, a 3 person expert shop parts team, and a 2 person special order parts team.
- Rearranged parts department to better serve changing trends and keep workspaces organized with a large retail space, multiple warehouses and storage areas amongst the dealership.
- Partnered with managers to implement operational enhancements with weekly management meetings so all departments and operations were working as one.
- Conducted regular audits of parts inventory to minimize discrepancies and maintain accurate pricing & inventory by creating a mobile computer cart with a label printer and scan gun. First store to have the idea.
Assistant Store Manager
Tractor Supply Company
08.2009 - 12.2018
- Started in Ocala as a part time cashier to full time lead cashier then became team lead, my last 3 years were as the assistant store manager.
- Traveled to stores for inventory teams help, large remodels, and loss preventative management projects.
- Handled all outreach projects within the community for 4-H, FFA, 501C groups, school activities, equine programs, and many others, won multiple county mile badges, and organized proper donations for each group.
Education
Associate of Science - Agriculture
College of Central Florida
Ocala, FL05-2012
Program - Police Academy
College of Central Florida
Ocala, FL05-2010
Skills
- Ordering/Maintaining parts
- Inventory procedures
- PFW/CDK/Intellidealer
- Microsoft programs
- Cattle/Horse Farming & Ranching
- Tractor, Auto, RV, & Small Engine
- Team player
- Leadership
- Delivery & truck management
- Shipping & receiving skills
- Retail Management
- Top notch in customer service
Timeline
Parts Manager
Ag-Pro Companies
09.2019 - 09.2024
Assistant Parts Manager
General RV
01.2019 - 05.2019
Assistant Store Manager
Tractor Supply Company
08.2009 - 12.2018
Associate of Science - Agriculture
College of Central Florida
Program - Police Academy
College of Central Florida
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