Caitlind Madera
West Chicago,IL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
22
22
years of professional experience
Work History
Substance Abuse Counselor
American Addiction Centers
Rockford , IL
06.2018 - 05.2024
- Developed treatment plans based on evidence-based practices and current research findings.
- Referred clients to appropriate outside agencies when necessary.
- Maintained accurate records of client progress in the electronic medical record system.
- Ensured that all clinical documentation met state regulations and standards of practice.
- Advised families on how to support their loved one throughout the recovery process.
Assistant Manager
Julliannis Restuarant
Palos Heights , IL
03.2002 - 11.2010
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Science - Substance Abuse
Moraine Valley Community College
Palos Hills, ILSkills
- 12-Step Program Knowledge
- Substance Use Screening
- Goal Setting
- Staff Management
- Recruitment
- Organization and prioritization
- Adaptable
- Stable work history
Timeline
Substance Abuse Counselor
American Addiction Centers
06.2018 - 05.2024
Assistant Manager
Julliannis Restuarant
03.2002 - 11.2010
Associate of Science - Substance Abuse
Moraine Valley Community College
Similar Profiles
Mo RajaMo Raja
Head of Digital Strategy at American Addiction CentersHead of Digital Strategy at American Addiction Centers
Mesia GordonMesia Gordon
Behavior Health Tech at American Addiction CentersBehavior Health Tech at American Addiction Centers
Nicole MontanariNicole Montanari
Program Manager at American Addiction CentersProgram Manager at American Addiction Centers