Caitlin Mason
Charlotte,NC
Summary
Dedicated teammate with a proven record of reliability, collaboration with colleagues, attention to detail, adherence to processes, and adaptability.
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician
Joybridge Kids
Concord, NC
2025.08 - 2026.07
- Collaborated with behavior analysts to implement individualized ABA treatment plans, improving behavioral outcomes for learners.
- Monitored student progress on goals, ensuring data-driven adjustments to treatment plans.
- Assisted in training new hires on effective treatment delivery and accurate data collection.
- Documented client progress for each session completed
Registered Behavior Technician
Positive Behavior Supports, Inc.
Charlotte, NC
2024.04 - 2025.08
- Implemented targeted interventions and consistent support to reduce interfering behaviors and build social and emotional skills.
- Collaborated with teachers, parents, and behavior analysts to effectively support individualized learning plans.
- Documented client progress for each session completed
FOH/BOH Team Member
The HoneyBaked Ham Co. and Cafe
Charlotte, NC
2022.11 - 2023.11
- Collaborated with team members to achieve accurate and timely order fulfillment, enhancing customer satisfaction.
- Maintained high food quality standards by adhering to safety and sanitation guidelines.
- Monitored high-volume preparation and packaging processes to uphold product quality standards.
- Trained new staff on kitchen protocols and operational procedures, improving onboarding efficiency.
- Conducted sales transactions using POS systems while engaging with customers.
Secretary/Receptionist
Mancan Temporary Staffing Employment Agency
Weirton, West Virginia
2018.03 - 2018.06
- Conducted thorough document reviews to ensure quality control standards were met.
- Answered phone calls promptly, addressing inquiries effectively.
- Confirmed insurance coverage to facilitate billing processes.
- Assisted with special projects, enhancing departmental functions and supporting team objectives.
Education
Bachelor of Science - Social Work
Franciscan University of Steubenville
Steubenville, OH2017-05
Skills
- ABA therapy
- Data collection
- Fidelity check accuracy
- Staff training
- Team collaboration
- Attention to detail
- Communication skills
- Customer service
- Adaptability
- Multitasking capacity
- Effective organization
- Reliability
- Self-motivation
- Order fulfillment
- Phone etiquette
- Confidentiality
Timeline
Registered Behavior Technician
Joybridge Kids
2025.08 - 2026.07
Registered Behavior Technician
Positive Behavior Supports, Inc.
2024.04 - 2025.08
FOH/BOH Team Member
The HoneyBaked Ham Co. and Cafe
2022.11 - 2023.11
Secretary/Receptionist
Mancan Temporary Staffing Employment Agency
2018.03 - 2018.06
Bachelor of Science - Social Work
Franciscan University of Steubenville