Hi, I’m
Caitlin S Rohde
Summary
A motivated employee with eight years of experience in customer satisfaction positions and exceptional customer service and projected management skills. Delivering well-developed action preparedness plans, adaptability, and comprehensive regulations compliance.
Overview
8
years of professional experience
Work History
Basis Education
Facilities Assistant
07.2023 - Current
Job overview
- Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Assisted in the coordination of facility-related projects, contributing to timely completion within budget constraints.
Prestige Janitorial Services
Dayporter
11.2022 - 06.2023
Job overview
- Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
- Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
- Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
- Supported facility operations with efficient waste disposal, recycling, and sanitation practices.
Papa Johns
Delivery Driver
12.2021 - 10.2022
Job overview
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
McDonald's
Crew Member in Grill and Service
01.2021 - 11.2021
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
McDonald's
Crew Member in Grill and Service
01.2018 - 12.2020
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Compass Group Management
Kitchen Staff Member
11.2017 - 06.2019
Job overview
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
- Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
GCA Services Group
Janitor
07.2017 - 09.2017
Job overview
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
McDonald's
Crew Member in Service
03.2016 - 02.2017
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
Maricopa Community Colleges - Rio Salado Community CollegeTempe, AZ
Associate of Arts from Criminal Justice
06.2026
University Overview
- Honor Roll since 2021
Academic And Career Academy (ACEA)
High School Diploma
01.2018
University Overview
- Awarded Friendship
- A & B Honor Roll for 2 Years
- Lunch Bunch Member
Skills
- Excellent People Skills
- Hardworking
- Honest
- Adaptable
- Determined
- Planning/Organizing
- Multitasking
- Operating Cash Register
- Cleaning procedures
- Influencing skills
- Workforce Planning
- Mechanical skills
Timeline
Facilities Assistant
Basis Education
07.2023 - Current
Dayporter
Prestige Janitorial Services
11.2022 - 06.2023
Delivery Driver
Papa Johns
12.2021 - 10.2022
Crew Member in Grill and Service
McDonald's
01.2021 - 11.2021
Crew Member in Grill and Service
McDonald's
01.2018 - 12.2020
Kitchen Staff Member
Compass Group Management
11.2017 - 06.2019
Janitor
GCA Services Group
07.2017 - 09.2017
Crew Member in Service
McDonald's
03.2016 - 02.2017
Maricopa Community Colleges - Rio Salado Community College
Associate of Arts from Criminal Justice
Academic And Career Academy (ACEA)
High School Diploma
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