Caitlyn Clarey
Northfield,MN
Summary
Dynamic and dedicated professional with extensive experience in customer service at Willingers Golf Club. Proven ability to build rapport and enhance guest satisfaction through attentive service and effective cash handling. Skilled in team collaboration and maintaining high standards, ensuring a welcoming environment even during peak times.
Overview
3
3
years of professional experience
Work History
Waitress/Food and Beverage Attendant
Willingers Golf Club
Northfield, MN
05.2024 - Current
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Landscape Assistant
Landscape Dreams LLC
Northfield, MN
04.2023 - 09.2024
- Collaborated with landscape designers to execute detailed project plans, resulting in visually appealing outdoor spaces.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Exhibit Designer/Renovator
Northfield Historical Society
Northfield, MN
06.2024 - 08.2024
- Collaborated with curators to develop visually appealing and educational exhibits, resulting in increased visitor satisfaction.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Preserved valuable historical documents by implementing proper archival storage techniques and maintaining optimal environmental conditions.
- Designed innovative and interactive exhibits to showcase newly procured and digitized items.
Kitchen Staff Member/Customer Service Cashier
Fireside Apple Orchard
Northfield, MN
08.2022 - 11.2023
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions
Education
High School Diploma -
Northfield High School
Northfield06-2023
Skills
- Customer service
- Customer relations
- Team collaboration
- Product restocking
- Attention to detail
- Patience and empathy
- Cash handling and management
Timeline
Exhibit Designer/Renovator
Northfield Historical Society
06.2024 - 08.2024
Waitress/Food and Beverage Attendant
Willingers Golf Club
05.2024 - Current
Landscape Assistant
Landscape Dreams LLC
04.2023 - 09.2024
Kitchen Staff Member/Customer Service Cashier
Fireside Apple Orchard
08.2022 - 11.2023
High School Diploma -
Northfield High School