Caitlyn Cotto
Riverview,Fl
Summary
Energetic and compassionate healthcare professional with experience in patient care, child counseling support, and dental assisting. CPR certified and skilled in communication, problem-solving, and creating a welcoming, stress-free environment for patients of all ages. Known for staying positive under pressure, building great rapport quickly, and bringing a supportive, team-focused attitude to every workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant
Mann Orthodontics
Tampa, FL
10.2025 - Current
- Assisted in preparing patients for orthodontic procedures, ensuring comfort and safety.
- Managed sterilization of dental instruments, adhering to infection control protocols.
- Supported the orthodontist during treatment sessions, providing chair-side assistance.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Scheduled appointments and maintained organized patient records using digital management systems.
- Collaborated with team members to streamline clinic operations and improve patient flow.
Patient Care Technician
Hca Brandon Florida
Brandon, FL
04.2022 - 10.2025
- Assisted in monitoring vital signs and reporting changes to nursing staff.
- Provided direct patient care, ensuring comfort and safety during treatment.
- Maintained cleanliness and organization of patient care areas and equipment.
- Supported daily living activities for patients, enhancing their quality of life.
- Documented patient information accurately in electronic health records (EHR).
- Participated in infection control protocols to maintain a safe healthcare environment.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Deep Water Lifeguard
Adventure Island Family Fun Park
Tampa, FL
03.2020 - 10.2024
- Ensured swimmer safety through vigilant monitoring of deep water areas.
- Responded to emergencies with effective rescue techniques and first aid.
- Conducted regular safety drills to maintain readiness among team members.
- Provided training sessions for new lifeguards on rescue procedures and protocols.
- Collaborated with park management to develop safety policies and guidelines.
- Reduced the number of preventable accidents by proactively addressing unsafe behaviors among swimmers.
- Maintained a safe aquatic environment with vigilant surveillance and strict adherence to protocols.
Camp Counselor
Ymca Camp Cristina
Riverview, FL
04.2018 - 08.2024
- Developed and implemented creative lesson plans to enhance campers' learning experiences.
- Facilitated team-building exercises, fostering collaboration and friendships among campers.
- Resolved conflicts between campers, promoting a positive camp environment through effective mediation techniques.
- Collaborated with staff to improve operational efficiency, streamlining activity schedules for better resource management.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
Cashier
Circkle K
Plant City, FL
05.2020 - 08.2020
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at end of shifts.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Maintained cleanliness and organization of checkout area, enhancing shopping experience.
Food and Beverage Associate
Panera Bread
Brandon, FL
08.2018 - 03.2020
- Delivered exceptional customer service by efficiently handling orders and addressing inquiries.
- Maintained cleanliness and organization of dining and service areas to enhance guest experience.
- Assisted in food preparation, ensuring adherence to safety and quality standards.
- Collaborated with team members to streamline operations during peak hours, improving service speed.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Spoto High School
Riverview, FL05.2020
Skills
- Compassionate patient care
- CPR Certified
- Active listening
- Conflict resolution
- Crisis intervention
- Cultural sensitivity and respect
- Adaptability and flexibility
- Team collaboration
- Problem-solving and decision-making
- Confidentiality / HIPAA compliance
- Time management and prioritization
- Professional communication (verbal & written)
- Customer service / Guest experience
- Ability to work under pressure
Certification
CPR
Blood borne pathogens
Infection control and prevention
Timeline
Dental Assistant
Mann Orthodontics
10.2025 - Current
Patient Care Technician
Hca Brandon Florida
04.2022 - 10.2025
Cashier
Circkle K
05.2020 - 08.2020
Deep Water Lifeguard
Adventure Island Family Fun Park
03.2020 - 10.2024
Food and Beverage Associate
Panera Bread
08.2018 - 03.2020
Camp Counselor
Ymca Camp Cristina
04.2018 - 08.2024
High School Diploma -
Spoto High School