Caitlyn Diehl
Herkimer,NY
Summary
Dedicated Human Resources professional with experience in recruitment, onboarding, payroll administration, and personnel record management. Proven ability to manage confidential information, support organizational goals, and build positive relationships with employees and leadership. Highly organized with strong communication skills, and a commitment to operational excellence.
Overview
9
9
years of professional experience
Work History
Human Resources Assistant
Hummel's Office Plus
Mohawk, New York
05.2025 - Current
- Facilitate recruitment, new hire orientation, and job postings; update job descriptions and handle employee exits
- Process weekly payroll, commissions, and employee changes
- Assist with employee benefits enrollment and recordkeeping, track personnel changes and reviews
- Maintain employee handbooks and manuals, facilitate performance evaluations, and interpret HR policies to ensure clarity and adherence
- Support affirmative action and EEO compliance through audits, reporting, and resolution of workplace issues, contributing to a fair and compliant work environment
- Manage employee records, assist with accident reports, and train management teams on HR topics, enhancing supervisory skills and conflict resolution capabilities
- Assist with planning, organizing and coordinating company events
Business Office Manager
The Mohawk Homestead
Mohawk, New York
07.2022 - 10.2024
- Administered payroll processing, ensuring accurate and timely payouts
- Supervised and scheduled personal care, housekeeping, and driving staff to enhance operational efficiency of the facility
- Convened with residents and their representatives to clarify financial obligations and deliver tailored guidance and support
- Updated and maintained resident and personnel records, ensuring compliance with facility policies and regulations
- Managed recruitment, hiring, and onboarding processes by conducting background checks, interviews, and orientations to ensure a smooth transition for new employees
- Assisted employees with various leaves of absence including short term disability and family medical leave
- Collaborated with management to identify and resolve staff problems and concerns to support job satisfaction and productivity
Floating Summer Teller
GPO Federal Credit Union
New Hartford, New York
06.2021 - 08.2021
- Accurately processed financial transactions including deposits, withdrawals, transfers, and loan payments
- Received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips
- Balanced cash drawer daily to maintain financial accuracy and accountability
- Built rapport with customers through consistent communication through excellent service and timely responses to inquiries
- Updated account information for customers when requested, including address changes or name modifications
- Maintained confidentiality of customer data in compliance with bank policy standards
Office Assistant
Herkimer College
Herkimer, New York
06.2017 - 08.2019
- Performed administrative duties including filing, scanning, and copying documents to maintain organized records
- Organized and maintained filing systems to ensure efficient document retrieval
- Scheduled appointments, maintaining calendars for personnel
- Managed office supply orders and inventory to ensure continuous availability of necessary materials
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
- Sorted, labeled, and packaged student bills for timely delivery to students
- Assisted with the preparation of presentations
Education
Bachelor of Science - Communication Studies/Business Minor
SUNY Oneonta
Oneonta, NY05-2022
Skills
- Recruitment
- Employee Onboarding
- Customer Service
- Office Administration
- HR Compliance (EEO, FMLA, Workers' Compensation)
- Benefits Administration
- Payroll Processing
- Personnel Administration
- Microsoft Office Suite
- Attention To Detail
- Employee Relations
Timeline
Human Resources Assistant
Hummel's Office Plus
05.2025 - Current
Business Office Manager
The Mohawk Homestead
07.2022 - 10.2024
Floating Summer Teller
GPO Federal Credit Union
06.2021 - 08.2021
Office Assistant
Herkimer College
06.2017 - 08.2019
Bachelor of Science - Communication Studies/Business Minor
SUNY Oneonta